Empleos actuales relacionados con International Support Consultant - Colombia - Virtuagym
-
Coe Finance Business Processes Consultant
hace 1 semana
Colombia SAP A tiempo completo**We help the world run better** Summary & Role Information: For this role we are looking for passionate people with excellent technical and communication skill. As a Business Processes Consultant, you will analyze SAP solutions for our international customers and present the results of your findings and recommendations to IT managers and executives. This...
-
SAP Functional Consultant
hace 2 semanas
Colombia, Huila Provectus A tiempo completoAbout Provectus: Provectus is a global technology consultancy company dedicated to helping businesses thrive in the digital age. We are currently seeking a skilled SAP Functional Consultant to join our dynamic team and support our clients' SAP initiatives. Role Overview: **Requirements**: - Bachelor's degree in information systems, computer science,...
-
Managing Consultant, Carbon Markets
hace 4 horas
Colombia South Pole A tiempo completoSouth Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create...
-
International Operations Manager
hace 2 semanas
Colombia Sofka A tiempo completo**Do you want to embark on a journey with purpose?***: In Sofka, we have a clear one: "We look after our surroundings, multiplying successful experiences..". Get your backpack ready and be part of this great adventure! **What are we looking for?**: If you have more than TWO years in the technology industry managing the operation of custom development...
-
SAP Functional Consultant
hace 2 semanas
Colombia NEORIS A tiempo completoSAP Functional Consultant – Order to Cash (O2C) Colombia; Mexico NEORIS is a Digital Accelerator that helps companies step into the future, with 20 years of experience as Digital Partners to some of the world’s largest companies. We are more than 4,000 professionals across 11 countries, with a multicultural startup culture where we foster innovation and...
-
International Delivery Manager
hace 1 semana
Colombia Sofka A tiempo completo**Are you looking for challenges and a place where you can find a close working environment while constantly learning?***: We are a company with a clear purpose: "To **TRANSFORM **people’s lives being the most trusted **TECHNOLOGY **partner". Get ready and be part of this adventure! **What will you find?**: - Professional and personal **challenges.**: - A...
-
Design Intern
hace 1 semana
Colombia Team International A tiempo completo**About Team International** We're a global IT consulting company and a software development service provider that helps organizations operate at their best. With 30+ years of experience, +6 Global locations, and +1000 employees, TEAM combines technology expertise, valuable insights, business intelligence, and a client-centered approach to address...
-
Free Cash Flow Analyst Wacam
hace 1 semana
Colombia Mondelēz International A tiempo completo**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** **How you will contribute** You will: - Execute aspects of finance planning and performance management process and related financial decisions potentially including Annual Contract...
-
Work Health and Safety Intern
hace 2 semanas
Colombia Team International A tiempo completoDescription **About Team International** We're a global IT consulting company and a software development service provider that helps organizations operate at their best. With 30+ years of experience, +6 Global locations, and +1000 employees, TEAM combines technology expertise, valuable insights, business intelligence, and a client-centered approach to...
-
B2C Customer Service Specialist
hace 5 días
Colombia Kaplan International A tiempo completoB2C Customer Service Specialist – Equipe Brasil page is loaded## B2C Customer Service Specialist – Equipe Brasillocations: Bogotá, COLtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR **Job Title**B2C Customer Service Specialist – Equipe Brasil**Job Description**Estamos buscando um(a) **B2C Customer Service Specialist** para...
International Support Consultant
hace 3 semanas
As Virtuagym keeps on growing, we are now looking for a new face to complement our Medellin Client Success team. **As International Support Consultant in the Medellin Client Success team**, you will be responsible for ongoing support and retention of our clients, driving long-term success and happiness of our clients by creating a highly professional, proactive, and innovative environment within the team.
You will be responsible for managing and building a strong client portfolio while assisting your team in the support and growth of all clients within our markets. Will you join us in our quest to create a healthier and happier world?
This is a remote position (within Colombia), where you will be working for our **Medellin** office. We are looking for a **full-time** employee. We are a remote-friendly company, meaning you can work from your home at all times within Colombia.
**About Virtuagym**
Virtuagym is a leading and fast-growing innovator in the **digital health and fitness domain**, offering a** Software as a Service** solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place.
Virtuagym is an **ambitious, passionate and multicultural team** of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a **scale-up**, we embrace **our diversity**, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 240+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO.
Every day with us will be an opportunity to cultivate and **evolve your personal and professional skills**, as well as to make a significant **impact on a global scale**. Here, at Virtuagym, we are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a **joyful and energetic team**.
**What this role looks like**
Key focus of this role is to provide our clients with excellent customer service and experience You are the one who will ensure their long-term success and happiness with Virtuagym system We are dedicated to making the running of a fitness business a wonderful, stress-free experience for our clients. That is where YOU come in With a small team of caring and fun colleagues, spearheaded by your very own Team Lead, you will be the key factor in our clients’ journey to success And as a part of a larger overall team of specialists and onboarding consultants, you will continue your contribution not only to the clients in our market but to the overall team and Virtuagym family
**Some of your key tasks as an **International Support Consultant**
- Investigating and resolving system issues and bugs in collaboration with the product department;
- Developing customer relationships that promote retention and loyalty through superior product and industry knowledge;
- Mentoring and coaching other Client Success Consultants to expand their overall product knowledge and capabilities in managing clients, including leading internal trainings;
- Providing creative solutions, handling objections, and de-escalate difficult client situations;
- Provide more in-depth training for customers when needed;
- Encourage upselling and cross-selling to increase customer lifetime value;
- Dealing with churn risks, cancellations, and license questions (including chasing clients with outstanding payments);
- Supporting continuous improvements within the department processes by giving feedback and participating in projects.
**What you will bring to the **Client Success Medellin** team**
- Tech-savvy, a critical and logical thinker;
- Likes investigating problems and finding answers/alternative solutions;
- Proactive self-starter with a can-do mentality;
- Structured, organized, with good time management and attention to detail;
- Strong written and verbal communication skills in English (native or near-native), Spanish is a plus but not necessary;
- Confident and likes a challenge;
- Great at following instructions and processes;
- Positive attitude and great energy, a team player;
- Flexible and highly adaptive to change at a moments notice;
- Prior experience in SaaS/software CS a must (this is not a call center position).
**_
**Here’s why you should come work with us**
Next to being inspired daily by talented and motivated colleagues and having plenty of opportunities for personal and professional growth, these are the main Virtuagym perks:
- Join one of the **fastest-growing SaaS scale-ups **within the awesome fitness tech domain;
- Join a** diverse and international team **made up of over 30 nationalities, working in an informal and fun environment;
- We are **remote-friendly**: with o
