Learning Experience Manager

hace 4 días

Colombia TaskUS A tiempo completo

So what does a **Learning Experience Manager **really do? Think of yourself as the "Training Master" that works in tandem with Operations, so not just anyone is qualified for this role We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. Now we need your full concentration because it's time to imagine what it's like being a Learning Experience Manager-Global. As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department's site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. You will also create and maintain any necessary materials related to maximizing campaign task mastery and personal development. You will be a pioneer of all campaign-specific training needs and programs in the organization. You will also create and execute TL and TM development training which includes the following: detailed curriculum, training, and evaluation. You will provide campaign specific training that is sufficiently technical but engaging. You will act as the in-house expert, maintain all relevant training materials and documents for all levels for trainees; from new teammates to tenured team leaders. You will also ensure that all training provided is aligned with the specific campaign and TaskUs' broader business objectives. You will also proactively explore the specific needs of every department and campaign to develop training materials as needed. What else? Well, you will propose and publish a year-long training calendar with specific quarterly objectives. Lastly, you will plan total training policies, programs, new testing tools, methods, and systems to ensure products and services meet quality standards while also working directly with the teams and communicate effectively with the Operations Director, Operations Manager, and their US Counterparts. So, do you have what it takes to become a Learning Experience Manager? **Requirements**: So, what is it we're looking for? You need the experience so if you have at least 2 years of managerial and/or supervisory role - then you're qualified **About TaskUs** We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people. TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us TaskUs is an Equal Opportunity Employer

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