Sre (Datadog) Engineer

hace 6 días

Bogota, Colombia Capgemini Engineering A tiempo completo

**Site Reliability Engineer + Datadog**:
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the value of technology and build a more sustainable, more inclusive world.

**THIS IS WHAT WE NEED**:

- Bachelor’s degree in engineering or another relevant technical discipline.
- Excellent English language proficiency (minimum B2+ level).**#LI-DC10**

**Calificaciones**:

- Experience in tools such as JIRA, Confluence, ServiceNow, other monitoring tools.
- Experience working with Microsoft Azure Services.
- Basic scripting and automation skills (PowerShell, Azure CLI).
- Experience performing troubleshooting in Azure Services.
- Understanding of networking concepts and protocols.
- Hands-on knowledge on Datadog and good knowledge on any other monitoring tool.
- Proficient in Datadog configurations, dashboards, and alerting.
- Experience provisioning and managing Linux servers.
- Experience troubleshooting and resolving incidents using Datadog insights.
- Demonstrate strong understanding of infrastructure components, networking, and cloud environments.

**Responsabilidades del puesto**:

- Identify and diagnose issues and problems.
- Categorize and record reported queries and provide solutions.
- Monitor issues from start to resolution.
- Escalate if needed, unresolved problems to a higher level of support.
- Receive and handles request for service, following agreed procedures.
- Logs incidents and service requests and maintains relevant records identifies and classifies incident types and service interruptions, record incidents cataloging them by symptom and resolution.
- Trouble shoot and resolve Azure-related issues.
- Create and maintain documentation for Azure configurations, processes, and procedures.

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