Cloud Solutions, Aws) Technical Support Consultant

hace 4 semanas

Bogotá, Colombia SupportYourApp A tiempo completo

**Are you interested in the world of cloud, networking, and security?**

For over 10 years, our partners have helped their clients fill IT service gaps by offering a variety of solutions from data management and storage virtualization to cloud, security, and network optimization.

Join a team of passionate experts and create tailored solutions that handle day-to-day activities, lifecycle management, while tackling innovative projects.

**What you will do**:

- Conduct research and analysis on products
- Communicate with the client’s internal team
- Work on team projects
- Keeping track of technological advancements and trends in IT support

**What you need to succeed in this role**:

- Excellent English communication skills (at least C1 for both spoken and written)
- Experience with AWS or other cloud platforms is a must
- Strong networking knowledge
- Customer support experience with cloud products
- Analytical & research skills
- Customer-oriented and responsible attitude
- Excellent interpersonal skills

**Will be a great plus**:

- Experience working with Google Cloud and Azure
- AWS certificate
- Proficiency in Salesforce

**What we offer**:

- Fixed schedule: Sunday to Thursday, 8am to 4pm LATAM time (UTC-3)
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends and referral contests
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome, positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER

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