Intake Specialist

hace 2 semanas

Medellín Antioquia, Colombia Satellite Teams A tiempo completo

**Satellite Teams is searching an Intake Caller who will be working for an LA-based distinguished law firm protecting consumers over a decade. This role is on the front line personally speaking to people coming to us for help at a time in which they are most vulnerable and need legal assistance.**

**RESPONSIBILITIES**
- Probe caller for the details of their injury in a courteous and efficient manner
- Make a great and lasting impression on clients and potential clients
- Follow-up with callers in a consistent and respectful manner
- Update client records with accurate, thorough, and timely information & notes
- Refer clients with non-personal injury cases to partner law firms

**QUALIFICATIONS**
- **Fluent in English and Spanish**:

- **Experience working for a Personal Injury law firm.**:

- Sales experience highly preferred
- Empathetic, caring, and persuasive communication skills
- Excellent written and oral skills
- Excellent organizational skills

Tipo de puesto: Tiempo completo

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