Cloud Practice Architect

The Cloud Practice Architect designs, develops and implements cloud-based solutions. Designs cloud architecture and completes
- Develops and enriches the product portfolio of cloud services and value-added services. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

**Career Level Summary**:

- Requires specialized depth and/or breadth of expertise in own job discipline or field.
- Leads others to solve complex problems.
- Works independently, with guidance in only the most complex situations.
- May provide functional leadership to teams or projects

**Critical Competencies**:

- Encourages others to listen attentively and engage with the speaker by asking appropriate open ended questions; reflects on and reiterates key points and clarifies messages to help others reach agreement.
- Monitors non-verbal reactions of others to identify and respond to areas of interest or concern.
- Ensures all viewpoints have been heard and discussed before reaching conclusions, offering guidance or asserting own views.
- Influences and coaches others across the business unit/function to work independently and identify areas for improvement in work processes.
- Encourages and motivates people to achieve high standards of excellence by consistently raising the bar and coaching others to achieve results.
- Sets challenging and realistic goals for others; proactively considers the business unit/function’s goals to prevent conflicts of interests and communicates goals to teams.
- Provides guidance and expertise to analyze data and patterns and assess the root cause of complex, non-routine problems.
- Collaborates with others across disciplines to brainstorm and execute solutions to the most complex, uncommon problems.
- Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met.
- Creatively develops tools, visual aids and other original content to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data).
- Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey technical concepts in a user-friendly way.
- Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences.
- Exceeds customers’ expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology.
- Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction.
- Partners with the business to integrate new technologies into business solutions; creates and communicates a vision of the technology requirements for the future state of the business.
- Prioritizes workload and ensures that deadlines are successfully met; delegates or seeks additional staff when necessary.
- Identifies short
- and long-term barriers to completing project plans and takes corrective action to meet deliverable objectives.
- Manages multifaceted projects or assignments, such as projects that have several separate components, with mínimal error and without missing important deliverables.

**Key Responsibilities**:

- Other Incidental tasks related to the job, as necessary.
- Be the technical liaison between customers and engineering resources
- Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed
- Communicate effectively with both business and technical colleagues throughout the course of the project
- Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked
- Be an AWS evangelist by educating a variety of customers on the value of AWS
- Help customers transition to the cloud in a high-value migration approach that leverages best of breed designs and practices delivered in an agile model.
- Work with customers to enable a DevOps culture and modernize operations and release strategies
- Establish credibility and build impactful relationships with our customers to enable them to be cloud advocates
- Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our SAs are up to date
- Attend and present valuable information at Industry Events

**Knowledge**:

- Extensive knowledge of cloud services, methodologies, best practices, and tools
- Knowledge of at least one other programming language (such as Node.js, Scala, Python, or Golang, etc).
- Knowledge of at least one modern services framework (K8S, SDWAN, Serverless, etc)

**Skills**:

- Builds rapport with customers by soliciting feedback proactively.
- Guides others to collect information and an