Web Administrator Lead

**About Olly Olly** Hi, we’re Olly Olly. We’re a small-ish, but mighty team of digital marketing strategists, creative visionaries, graphic designers, developers, copywriters and account managers who solve problems — and we do it creatively. Our mission is to rid small businesses of sub-standard marketing help and provide "guaranteed happiness" to all our clients. We run from the run of the mill. We run from lazy marketing. We run from safety. From easy. We run toward streamlined systems, proven results, and marketing that yields results. We’re powered by curiosity. We’re curious about data, about facts, about the story behind the company, and about the people we’re trying to reach. We play the long game. Keeping our client’s marketing needs our main priority is what makes Plum tick. At Olly Olly, we believe in three things: - Good People - Hard Work - Happy Clients Founded in 2018, we knew we needed to do more. More for small businesses, and more for the changes that were happening all over the world. That’s when Olly Olly was born. We get how easy it is to get trapped in the whack-a-mole game of digital marketing — constantly popping your head up and engaging in the online world only to have to retreat back to focusing that energy on other parts of running a business. It’s time to come out from hiding and doing it all on your own. **About the Team** We have a really close and engaged team, we’re driven by the excellency of our code, and we think it’s better to fix an issue today, than deal with the messed up versions of us in the future. We’re an open and helpful team, so if you face any issues you can always count on ideas and suggestions from the rest of the team. Don’t be afraid to ask **About the Role** - **Are you passionate about system optimization, web activity analysis and all things related to web administration?**_ Olly Olly’s Web Administrator is responsible for creating and analyzing reports on team workload and productivity as well as recommending upgrades to the network, server, and related equipment, software, and any other relevant improvements to our processes. They will train new team members in best practices, support the team during times of influx and guide them through troubleshooting any bugs found in the system. This role communicates new ideas and insights directly to the leadership team, as we are constantly improving and evolving our designs as well as our technical capabilities to stay ahead of our competition and provide a high-quality web presence for thousands of clients. They should possess excellent communication skills and the ability to manage in a team environment. **You're excited about this opportunity because you will** - Ensure high quality of deliverables in the Web Administration team, by implementing new solutions and approaches to bottlenecks and pain points - Manage the Web Admin team’s workflow by assessing incoming requests and assigning them to the team based on competing priorities and urgency - Spearhead continuous improvement efforts, including upskilling and professional development of current staff on web administration best practices and most current tools - Lead the Web Administration team in updating DNS settings, server management, plugin implementation, troubleshooting bugs, etc. - Diagnose and resolve root causes of site service interruption - Manage user identities, credentials and privileges on local servers - Conduct constant research on new technologies in order to improve processes and solve internal & external client needs. - Assist the team with duties and projects as assigned **We're excited about you because you bring** - 4+ years of experience working with servers and related equipment - 4+ years using web performance and debugging tools - 4+ years of working knowledge of WordPress - Strong knowledge on WordPress, installation, administration, troubleshooting and optimization. - Basic knowledge of SQL and PhpMyadmin. - Understanding of Wordpress Files structure and Database table distribution - Understanding of the basis of DNS Zones - Demonstrable experience in UI/UX best practices - Working experience with QA and testing best practices and tools - Familiarity with Cloud platforms such as GCP - A Bachelor’s in Computer Science or equivalent (not a requirement) - Professional English skills (you will need to communicate effectively with team members in different time zones) - Working Knowledge of: - CSS - JavaScript - HTML5 - Linux terminal - SFTP **These competencies will make you fit right in...** **Attention to Detail **| Possess a strong sense of monitoring and checking information, while organizing time and resources efficiently. **Collaboration **| Excellent interpersonal skills and ability to work well both independently and in a team setting. Professional demeanor and dependable work ethic. **Goal Oriented **| Self-starter with a strong work ethic and resourceful spirit. An e