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**Responsibilities**:
As a.NET AM Engineer in a very rich and dynamic environment, you will work closely with the Scrum and Support teams.
- You will be in charge of the functional and technical support of the production environments.
- L3 activities including configuration, bug fixing, and code enhancements.
- Troubleshooting and providing solutions for customer issues.
- Monitoring and Incident management.
- Participate in Scrum and Support meetings.
**Qualifications and Experience**:
- Good knowledge of.NET and related technologies.
- Experience with JIRA, Service Now, or similar tools.
- Experience working in an ITIL-based environment.
- Good communication skills, adaptability, and self-control.
- Client-driven approach & service-oriented.
- Excellent time management skills.
- Ability to work in a fast-paced environment.
- Good command of English and Portuguese, both written and spoken.