Transaction Svs Supervisor

The Transaction Svs Supervisor is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to audit and control policies. **Responsibilities**: - Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc. - Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations - Supervise a small team of clerical support employees engaged in performing routine clerical or processing tasks - Solve non-routine transaction issues and other varied problems, and recommend new work procedures that have potential broader impact - Evaluate team performance and make recommendations for pay increases, promotions, terminations, staffing etc. - Recommend new work procedures, utilizing a basic understanding of how own area integrates within Transaction Services - Resolve problems based on analyzing information and ensure task quality **Qualifications**: - 0-2 years of experience in a related role - Relevant Degree or equivalent - Ability to work under pressure and manage to deadlines - Ability to work in a fast-paced environment - Consistently demonstrates clear and concise written and verbal communication - Attention to detail and intermediate problem solving skills **Education**: - Bachelor’s degree/University degree or equivalent experience - **Job Family Group**: Operations - Transaction Services - **Job Family**: Transaction Capture Services - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting