Associate Technical Consultant

**About Futureforce University Recruiting**

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

**Job Category**

Customer Success

**Job Details**

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

We believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives.
At Salesforce Professional Services organization, we focus on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. Our team is made up of thousands of the world’s leading Salesforce experts.

Benefits & perks
Health Insurance for the Family
Wellness and Education Reimbursement
Parental Leave
Childcare subsidies
And more

YOUR IMPACT: Responsibilities
- Manage the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation;
- Develop and deliver implementation to our customers, following solutions designed by our architectural layer;
- Understand a project's needs and deep dive to debug technical implementational issues;
- Liaise with Salesforce product teams to support client implementations;
- Work in an agile and collaborative environment and following our methodology;
- Working remotely, while collaborating with global teams for delivery across geographies.

MINIMUM QUALIFICATIONS
- Basic understanding of any programming language. JavaScript, Java, and Apex are preferred;
- Basic front-end development skills (HTML/CSS/JavaScript) LWC is a plus;
- Basic understanding of a version control system, Git is preferred;
- Familiarity with branching model. Git Flow is preferred;
- Proven analytical and problem-solving skills;
- Basic understanding of REST and SOAP API;
- Basic understanding of Agile methods;
- Basic knowledge of Salesforce settings and tools, such as Lightning App Builder, Flow, etc., is a plus;
- Salesforce Admin Certified
- Salesforce App Builder or Omni Studio Developer Certified
- Spanish Fluent and Advanced English speaker

DESIRED QUALIFICATIONS
- Salesforce Javascript Developer Certification
- Salesforce Omni Studio Consultant
- Telecommunications Industry Knowledge

OUR TEAM VALUES
- TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
- LEADERSHIP: Be a great manager, focused on people's development and wellbeing
- TEAM PLAYER: Proficient at collaboration and working with members of a team
- COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
- LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment
- ACTIVE LISTENING: listening actively with empathy and taking actions based on feedback

Accommodations

**Posting Statement**

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. 

Salesforce welcomes all.