Ibmi Operations Administrator

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

As a IBMI Operations Administrator in Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.

There’s never a typical day as a IBMI Operations Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

**Key Responsibilities**:

- **System Monitoring**:Continuously monitor the system status through operations consoles such as the Hardware Management Console (HMC) and the QSYSOPR subsystem. This includes reviewing system messages, job statuses, CPU and memory usage, and the condition of peripheral devices.
- **Job Management**:Oversee the execution of jobs within the system. This involves starting and stopping jobs, managing job queues, adjusting priorities, and troubleshooting issues related to incomplete or failed jobs.
- **Backup and Recovery Management**:Execute system backup procedures in accordance with established policies, often using tools like BRMS (Backup, Recovery, and Media Services). When necessary, the operator is responsible for performing data restoration processes.
- **Device Management**:Administer hardware devices connected to the system, such as printers, tape drives, and terminals. Responsibilities include configuration, status monitoring, and basic troubleshooting.
- **Basic Security Management**:Contribute to maintaining system security by managing basic user profiles and ensuring compliance with established security procedures.

**Your future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

**Who You Are**

**Who you are**

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

**Required Technical and Professional Expertise**
- 1 to 2 years of experience in technical roles involving:

- System backups and recovery
- Working in production, development, and testing environments
- Incident resolution and request handling
- IPL machine registration
- Management of magnetic media (BMS)
- Operation of HMC consoles
- Familiarity with IBM i (AS/400) systems is highly desirable.
- Experience with BRMS or similar backup tools is a plus.
- Strong analytical and troubleshooting skills.
- Ability to follow procedures and respond to system alerts in a timely manner.
- Good communication skills and a proactive attitude.
- Willingness to work in shifts or on-call rotations if required.
- Intermediate English level (able to read technical documentation and write basic reports).

**Being You**

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Ky