Clinical Manager

hace 7 días

Desde casa, Colombia AMN Healthcare, Inc A tiempo completo

Job Description

Job Summary

Job Responsibilities
- Leads workgroups for Managed Services Provider (MSP) account implementation and ensures standard processes are communicated in a methodical and professional manner.
- Delivers training to Sales division in order to elevate awareness and implementation of clinical and quality policies and procedures; tailoring content and delivery method to specific situations to ensure the highest retention.
- Presents reasons for specific improvements in client processes in order to improve service delivery, generate cost efficiencies, and mitigate risk in alignment with business objectives.
- Coordinates with Sales division to handle client and clinician situations in an effective manner.
- Demonstrates ability to handle sophisticated issues while maintaining a flexible, positive, and collaborative demeanor.
- Shares standard processes and follows standardized procedures.
- Demonstrates adaptability to meet periodic changes in departmental needs and promotes direct, honest, open, and timely communication.
- Provides primary clinical support to all assigned clients, including Associate Vendors, by engaging with facility key contacts to address clinical processes and concerns.
- Responds urgently to customer concerns that jeopardize assignment completion by coordinating with internal sales, operations leaders, and partners to make timely and informed decisions.
- Designs and implements action plans to prevent cancellations and optimize quality performance.
- Demonstrates knowledge of internal AMN policies as well as those relevant to facility, state, federal, and accreditation standards.
- Troubleshoots assignment issues and investigates situations collecting all relevant information with clinicians, clients, and internal departments to resolve the problem in a cooperative and collaborative framework.
- Provides oversight to the performance evaluation process to promote the quality of clinicians and recognizes clinicians for outstanding performance.
- Education
- Bachelor's Degree | Nursing | Required
- Minimum Work Experience
- Work experience as a RN (Travel Nurse preferred)
- 2+ years Direct supervisory and/or performance management experience.
- Staffing experience.
- AMN Ignite, Key Talent, and/or LEAD program completion preferred.
- Key Skills
- Leadership ability.
- Effective communication skills.
- Detail oriented.
- Our Core Values
- Respect Passion Continuous Improvement Trust Customer Focus Innovation

AMN’s Commitment to Diversity, Equality and Inclusion
- At AMN, our diversity, equality, and inclusion philosophy is grounded in the belief that we should respect all voices, seek diverse perspectives, and succeed when we act together as a positive force for all of humanity. We have the opportunity to influence each other, our industry, and our communities by fostering a diverse team with a passion for social justice and equity. We are committed actively engaging in building an organization and society where equality is the norm, equity is achieved, and inclusion is universal so that we may all thrive

Pay Rate

$100,000 - $119,000 Salary

Final pay rate is dependent on experience, training, education, and location.

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