Sr Customer Delivery Architect for Application

Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field
- 10+ years of experience in technology/software sales, pre-sales, or technical consulting in customer-facing roles
- Experience with software development life cycle (SDLC) and agile/iterative methodologies required, commensurate modern certifications AWS, Agile, Scrum, SAFe, etc.
- Good experience with Continuous Integration and Continuous Delivery (CI/CD)
- Hands-on experience leading the design, development and deployment of business software at scale
- Track record of implementing AWS services in a variety of distributed computing environments
- Integration of AWS cloud services with on-premise technologies
- Experience delivering transformation and design thinking workshops to C level
- Reengineering of legacy systems to modern cloud architectures (e.g. Microservices, containers, etc)
- Experience designing cloud foundations and migration strategies
- Ability to communicate fluently in English and Spanish, in technical and business settings (verbal and written).

Job summary
Job summary
Amazon Web Services (AWS) is hiring senior-level Customer Delivery Architects (CDA) in our Customer Segment Professional Services group.

The Customer Delivery Architect (CDA) is a new growth role within the Professional Services umbrella, and is principally oriented around a qualify-deliver-manage model. The CDA is responsible for partnering with the Professional Services leadership to dive deep into enterprise customer’s business challenge, to collaboratively propose and pre-qualify a particular set of outcomes that would result from a formal Professional Services engagement. Thereafter, the CDA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.

This is not a pure consultant role, nor is it a pure selling role. It is an individual with a unique hybrid of AWS platform expertise and hands-on building, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.

The CDA role is customer-facing. CDA’s are members of the AWS customer segment team, and travel to customer locations is required.

ROLE AND RESPONSIBILITIES
- In partnership with the Professional Services customer practice manager, formulate and execute strategies to accelerate customer outcomes through AWS Professional Services engagements.
- Engage with customer business and IT executives to define and execute enterprise-level transformation programs and help create compelling business cases for the transition to the by identifying motivators and drivers that unlock business value for our customers.
- Lead pre-sales architectural discussions and design workshops with customers, and understand customer’s technical requirements deeply.
- Develop Professional Services project proposals and SOWs, and work with Professional Services account managers to develop detailed task plans, effort estimates, and delivery timelines.
- Guide and manage the delivery of strategic professional services engagements.
- Form strategic relationships with AWS technology and Systems Integrator partners.
- Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability
- Cloud certifications
- Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deployment
- Continuous Integration (CI) tools (e.g. Jenkins)
- Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible)
- Presenting at public events such as technology conferences, hackathons, blogging, writing on technical forums, etc.
- Experience working directly with customers, partners or third-party developers

Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation/ Age