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Trainee Analytics Customer Success

hace 2 semanas

Bogota, Colombia NielsenIQ A tiempo completo

**Job Description**:
**Sobre el empleo**

Como Jr Analytic Consultant cooperarás en el desarrollo de entregables de valor basados en insights para los clientes, entendiendo su negocio para analizarlo y encontrar oportunidades estratégicas.

**Responsabilidades**:

- Construir entregables de valor integrando los servicios que NielsenIQ contratados por el Cliente.
- Construir el relacionamiento con los clientes materializando el valor agregado en KPI´S relacionados a satisfacción
- Elaborar presentaciones de Valor y exponerlas a Key stakeholders de los clientes.
- Tomar parte activa de los proyectos de la compañía relacionados con la transformación digital y apoyar a los account developers en aras de mejorar la satisfacción de los clientes
- Seguimiento de las solicitudes de servicio del cliente.
- Detectar oportunidades comerciales a través de los análisis de valor que se prepare para tus clientes, buscando traer nuevos negocios a NIQ
- Ejecutar actividades relacionadas con proyectos especiales para facilitar el desarrollo de nuevos productos y procesos que satisfagan las necesidades de la empresa y los clientes.

**Acerca de ti**

Si eres una persona analítica, tienes habilidades de comunicación efectiva, si te gusta estar en contacto con clientes, detectar sus necesidades, te apasiona e interesa la información enfocada en resolución de problemas, sabes priorizar y dimensionar los problemas. Esta posición es para ti

**Qualifications**:

- Estudios: Licenciatura terminada en Marketing, Ingeniería o afines.
- Deseable experiência en empresas relacionadas a la investigación de mercados, Retailers o Fabricantes de consumo masivo, puede ser en forma de prácticas profesionales o programas de estudiantes.
- Skills necesarios: análisis y facilidad numérica, comunicación efectiva, creatividad, organización y priorización, gusto por el relacionamiento con el cliente.

Additional Information
- Comprehensive compensation package
- Flexible work environment
- Hybrid work model
- Career development tailored to NielsenIQ roles
- Access to on-demand learning content and NIQ social communities
- Mentor programs

..... and more

**About NIQ**

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook

**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._