Spanish Bilingual Csr

hace 4 días

Bogota, Colombia Remoteva.ph A tiempo completo

A Spanish Virtual Assistant (VA) is a professional who provides remote administrative and support services to businesses or individuals. The job description for a Spanish Virtual Assistant can vary depending on the specific needs of the client or employer, but here is a general overview of the responsibilities and qualifications often associated with the role:
**Job Title**: Spanish Bilingual Virtual Assistant for Service Fusion

**Work Schedule**: 7:45 AM - 6 PM Eastern Standard Time (might change)

**Responsibilities**:

- Entering service calls and managing schedules. Entering information to the service fusion portal.
- **Research**: Conduct research on a wide range of topics, compile information, and present findings to the client.
- **Data Management**: Maintain and update databases, spreadsheets, and CRM systems as necessary.
- **Customer Support**: Provide support to customers or clients by addressing inquiries and resolving issues in Spanish or bilingual settings.
- **Project Management**: Assist in project management tasks, including coordinating and tracking tasks and deadlines.
- **Personal Assistance**: Provide personal support to the client, which may include tasks like shopping, booking personal appointments, or managing personal calendars.

**Qualifications**:

- **Fluency in Spanish and English**: Strong verbal and written communication skills in both languages are essential.
- **Organizational Skills**: The ability to manage tasks, set priorities, and stay organized is crucial.
- **Tech-Savvy**: Proficiency in using various software and online tools, including Microsoft Office, Google Workspace, project management tools, and CRM systems.
- **Time Management**: Effective time management skills to meet deadlines and handle multiple tasks simultaneously.
- **Detail-Oriented**: A keen eye for detail is necessary for tasks like data entry and document organization.
- **Problem-Solving**: The ability to independently solve problems and make decisions when needed.
- **Reliability**: Being punctual and dependable is vital, as virtual assistants often work remotely.
- **Professionalism**: Maintaining a professional and courteous demeanor while interacting with clients and customers.
- **Experience**: Previous experience as a virtual assistant or in administrative roles can be a plus, but it's not always required.
- **Strong Internet Connection**: A stable and high-speed internet connection is necessary for seamless remote work.
- **Remote Work Setup**: Access to a computer, phone, and other necessary tools to perform tasks from a remote location.

**Salary**: From $2,000,000 per month

Application Question(s):

- Can you start ASAP?
- NOTE: Make sure to complete the screening questions to avoid automatic rejection.
- How much is your desired salary in USD per month?
- Do you agree to work with a time tracker?
- Active phone number.
- How long have you been working as a Customer service/VA?
- Do you have experience with the Service Fusion software?
- Kindly make self-introductory audio in both English and Spanish and paste the link/s here for review.

**Experience**:

- Spanish Bilingual: 1 year (required)

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