Senior Donor Data Analyst

**Water For People** is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.

**POSITION OBJECTIVE**:
The Senior Donor Data Analyst proactively provides the thorough analysis and research required to discover new opportunities for Water For People’s continued growth, as well as the forecasting and analytics needed to measure and evaluate fundraising efficacy and impact. The Senior Donor Data Analyst is relentlessly curious and data-driven, committed to connecting real-time data to actionable fundraising strategies and clear decision-making.

The Senior Donor Data Analyst is the primary analyst of all fundraising data and related departmental data. This includes data extraction, reporting, analytics, and insights. The Senior Donor Data Analyst is a key partner for the Chief Growth Officer, departmental directors, and other departmental colleagues in data-based decision making to realize Water For People’s ambitious growth goals. This role also collaborates across the global organization, communicating findings and recommendations across cultures and job functions to different internal audiences.

**ESSENTIAL JOB FUNCTIONS & DUTIES**

**Fundraising Data Analysis**
- Design and conduct analyses, develop metrics and goals, and assist frontline fundraising efforts.
- Develop reports and materials to inform strategic decision making, including dashboard processes to enable continuous and comparative analyses of fundraising initiatives, benchmark metrics, and retention.
- Responsible for analyzing annual fundraising metrics and performance for reporting to Global Leadership Team and Board of Directors, in partnership with Chief Growth Officer.
- Serves as primary contact for department reporting needs.
- Support strategic segmentation of donor data for enhanced solicitation, stewardship, and overall integration of donors into donor journey.
- Manipulate and analyze advancement datasets to reach meaningful data driven conclusions and discoveries.
- Establish and cultivate a set of Business Intelligence (BI) tools and techniques to deliver insights and findings for end-user decision-making.
- Support revenue-budget and forecasting processes, providing historical trends to support accurate projections.
- Perform revenue-projection and revenue-gap analyses as needed to enhance the organization’s ability to raise money and communicate with donors.
- Provide accurate and comprehensive weekly reporting on projected revenue, including restricted and non-core, to assist in making informed decisions.
- Proactively probe data for insights and recommendations to be shared with departmental directors, especially Directors of Donor Engagement and Principal Gifts.

**Data Collaboration and Leadership**
- Support the Database Manager in devising and refining system nomenclature and coding protocols that support analytics and reporting needs.
- Foster a culture of collaboration and accountability when pursuing individual and organizational performance standards.
- Partner with staff in other departments to understand fundraising trends and their impact on strategies.
- Partner across departments to find connections and opportunities between financial, programmatic, and donor data.

**BEHAVIORS AND COMPETENCIES**:
**Connect to Mission** - Work to integrate own behaviors with the mission of the organization; connect the organization’s mission with established structure and activities; actively work to improve the capabilities of teams; actions and decisions are taken with the organization in mind.

**Demonstrate Cultural Awareness** - Establish an inclusive environment; is appreciative, affirming and inclusive of all cultural backgrounds; demonstrate active listening, empathy and effective engagement to increase cultural competence.

**Action-oriented** - Integrate a variety of information or translate corporate strategy; drive innovation to create competitive edge; introduce substantive improvements to enhance performance throughout a functional area; create something that stands out against the norm to help deliver industry-leading performance.

**Sense of Team** - Facilitate collaboration; invest in building relationships; advocate ideas and effectively negotiate to achieve mutually successful outcomes; know and consider the capabilities of coworkers in own actions; bring people together across boundaries, leveraging differences to achieve results as a team.

**Impact and Influence** - Empower teams to perform; appropriately use the power of the position as well as personal influence to achieve outcomes; persuade others to willingly pursue a course of action against their initial inclination; create a team spirit of excitement and positive motivation; hol