Support Engineer
hace 1 semana
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
**MAIN RESPONSABILITIES**
- Be customer focal point in support projects.
- Perform IT support activities to solve incidents related to Thales’ biometry projects.
- Work with support teams to coordinate the incident resolution.
- Work with project managers to assist in IT-related tasks for the project’s implementations
- Work with a customer on their premises in some cases.
- Report to management about the projects you are responsible for.
**REQUIREMENTS**
Knowledge in systems infrastructure focused on Hardware, Operating Systems (Windows & Linux) and Requirement gathering & analysis. Knowledge and experience in project management methodologies. Customer management.
Proficient in English and Portuguese. Spanish is a plus.
5 years of IT-related experience.
Availability to sporadically work non-business hours.
Degree in computer engineering.
-
Actimize Support Engineer
hace 1 semana
Bogota, Colombia Sutherland A tiempo completoJob Description Sutherland is seeking an attentive and goal-oriented person to join us as an Actimize Support Engineer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Professionals in this role get to:...
-
Technical Support Engineer
hace 1 semana
Bogota, Colombia Sutherland A tiempo completoJob Description Sutherland is seeking an attentive and goal-oriented person to join us as a Technical Support Engineer 1 typically provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues. It includes troubleshoot protocols running on NetApp hardware to assist Customer with problem isolation and resolution....
-
Tier 2 Support Engineer
hace 1 semana
Bogota, Colombia Sutherland A tiempo completoJob Description Sutherland is seeking a reliable and detail-oriented person to join us as Technical Support Engineer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! The purpose of this role is to deliver...
-
L3 - Technical Support Engineer
hace 1 semana
Bogota, Colombia Mirantis A tiempo completoCompany Description Mirantis helps organizations ship code faster on public and private clouds. The company provides a public cloud experience on any infrastructure from the data center to the edge. With Lens and the Mirantis Cloud Native Platform, Mirantis empowers a new breed of Kubernetes developers by removing infrastructure and operations complexity...
-
Technical Support Engineer
hace 9 horas
Bogota, Colombia Get More Students A tiempo completo**Must be fluent in English to be considered for the position (Oral & Written)**_ **Position**: Tech Support Engineer **Job Type**: Full-Time | Fully Remote **Role** As a Tech Support Engineer, your primary responsibility is to provide exceptional technical support to our clients. You will be responsible for investigating and resolving technical issues...
-
Technical Expert Support Engineer
hace 6 días
Bogota, Colombia Acronis A tiempo completoAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cyber Protect Expert Engineer who is ready to join us in creating a...
-
Technical Support Engineer Ii
hace 1 semana
Bogota, Colombia Launch Mobility A tiempo completo**(In Colombia) **Do you want to be part of a Mobility Innovation team and make a meaningful impact on the way we move? Launch Mobility is driving a transformation in the automotive transport industry. We are powering a shared, connected, sustainable, and equitable future by offering the industry’s most comprehensive suite of services for mobility....
-
Openshift Technical Support Engineer
hace 6 días
Bogota, Colombia Red Hat, Inc. A tiempo completoThe Red Hat Global Support Services team is adding a Technical Support Engineer with a background in Linux system administration to join us remotely in Colombia. In this role, you will work with Openshift Virtualization, Kubernetes, and our Openshift technologies. Delivering an outstanding customer support experience by providing technical support and...
-
Technical Support Engineer Ii
hace 2 días
Bogota, Colombia Launch Mobility A tiempo completo(In Colombia) Do you want to be part of a Mobility Innovation team and make a meaningful impact on the way we move? Launch Mobility is driving a transformation in the automotive transport industry. We are powering a shared, connected, sustainable, and equitable future by offering the industry’s most comprehensive suite of services for mobility. We’re...
-
Systems Analyst 2-support Engineer
hace 2 semanas
Bogota, Colombia Oracle A tiempo completoSystems Analyst 2-Support Engineer-22000DFN **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** Oracle Field Service Cloud support knowledge required. **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support...