Insurance Representative
hace 2 semanas
Customer Service Representative (Insurance Industry)
We are a leading provider of international health insurance plans, offering comprehensive coverage worldwide. Our plans cater to various life stages and provide flexible options tailored to individual needs.
About the Role: As a Customer Service Representative, you will be the main point of contact between customers, sales, and service personnel. Your role is to provide exceptional support and assistance, demonstrating a strong service orientation. Clear and tactful communication skills, both internally and externally, are essential. In-depth knowledge of insurance concepts, practices, and procedures is required.
Responsibilities and Duties:
- Build positive relationships with customers by effectively communicating and providing outstanding service.
- Address customer needs and follow up on issues to ensure successful resolution.
- Document responses accurately in a solution item format.
- Communicate clearly and professionally, delivering accurate information with courtesy.
- Escalate unresolved issues to the appropriate department.
- Gather immediate and accurate customer feedback.
- Utilize available tools effectively.
- Handle routine calls and correspondence while occasionally deviating from standard procedures.
- Provide high-quality customer satisfaction, responding to inquiries from members and stakeholders in a courteous and professional manner.
- Perform any additional duties as requested by supervisors or management.
**Requirements**:
- 1-3 years of experience in the Insurance industry.
- 2-3 years of customer service experience.
- High school diploma.
- Bilingual fluency in English and Spanish preferred.
**Skills**:
- Excellent verbal and written communication skills.
- Intermediate proficiency in Excel and PowerPoint.
- Quick to learn and adapt to technological tools.
- Strong conflict resolution skills.
- Analytical mindset.
- Proactive approach.
- Excellent spelling and diction.
- Ability to handle sensitive information with a high degree of confidentiality.
Pay: $1,700,000 - $2,500,000 per month
Ability to commute/relocate:
- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- customer service: 3 years (preferred)
- insurance: 3 years (preferred)
**Language**:
- English (preferred)
-
Health Insurance Underwriting Specialist
hace 2 días
Colombia ttg Talent Solutions A tiempo completo**Health Insurance Underwriting Specialist** **Medellín** **Description**: **Responsibilities**: - Medically underwrite risks presented by new and existing individual policies, adhering to health underwriting guidelines, procedures, and company standards. - Review pertinent medical history of applicants to assess the degree of risk and make acceptance...
-
Provider Support Representative
hace 2 días
Colombia Solvo Global A tiempo completo**Posición**: Provider Support Representative **Horario**:Disponibilidad de lunes a viernes de 8am - 7pm (Franja en la cual se asignarán los horarios) **Ciudad**:Medellín (On-site) **Remuneración**: Salario de $1,755,000, mas un auxilio extralegal de vivienda que se otorga atendiendo un plan de beneficios extralegales definidos por la mera liberalidad...
-
Inside Sales Representative Market Research
hace 2 semanas
Colombia Netquest A tiempo completoAt **Netquest**, we are looking for a **Inside Sales Representative** intermediate or fluent in** Portuguese **to join our team in Bogotá, Colombia As **Inside Sales Representative **you will have direct relationship with the brazilian client, taking responsibility and carrying out all the tasks that should be carried out in a quote according to the...
-
Customer Service Representative
hace 1 semana
Colombia Team by the Minute A tiempo completoJoin our Team! Team by the Minute is looking to add new members to our Customer Service Representatives team. Our agents answer calls for insurance agencies in the United States, transcribing each call and providing excellent customer service, always focused on active listening, empathy, and good communication skills. This is a full-time position working...
-
Full-time Customer Support Representatives
hace 2 semanas
Colombia TalentPop A tiempo completo**About Us**: Ready to join a thriving E-commerce brand? Become a **Customer Service Representative** and be an essential part of our team's success! We're dedicated to providing exceptional service to our customers, and we need your energy and commitment to help us achieve our goals! **Position Overview**: As a **Customer Support Representative**, you'll...
-
Sales Development Representative
hace 3 días
Colombia RVStaffing A tiempo completo**Homeowner Solutions NY** is committed to assisting property owners and heirs in distress. Our trusted staff will help you navigate through all the available options centered around your individual needs. We strive to empower our clients with relevant information and facts, so that they can make the best decision regarding the property. Whether you are...
-
Customer Service Representatives for Us Client Work
hace 2 semanas
Colombia TalentPop A tiempo completo**About Us**: Become an indispensable part of our rapidly growing E-commerce brand as a **Customer Service Representative**! We're on a mission to provide top-notch service to our customers, and we're looking for passionate individuals like you to help us reach new heights! **Position Overview**: As a **Customer Support Representative**, you'll be at the...
-
Customer Service Representative
hace 2 días
Colombia RPM A tiempo completo**About The Role** Do you like helping people? And do you want to jumpstart your career? RPM is looking for talented people for our Customer Support teams to serve our client companies. We are interested in motivated individuals who take pride in their work. Our Customer Support Representatives are placed with our client companies in industries such as...
-
Customer Service Representative
hace 2 semanas
Colombia Grupo COS (Customer Operation Success) A tiempo completo**Qualifications**: - B2+ - C1 in English. - Full time availability. - Prior experience in sales, customer service, or related call center experience, preferred. - Bachelor's degree or equivalent required. - Excellent verbal and written communications skills, attention to detail, experienced problem solver, strong listening and negotiation skills, ability...
-
Customer Service Representative English
hace 6 días
Colombia TaskUS A tiempo completo**Ready to boost your professional career in the best place to work?** **Be a #RidiculouslyAmazing bilingual Teammate, we have different campaigns for you, in which: - **You will receive inbound and/or place outbound calls.** - **You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based...