We Are Hiring a Manager- Salesops for Our Office

We are currently seeking a **Manager, SalesOps** for our office located in **Medellin, Colombia**.
**Location**: Medellin, Colombia

**Roca Alliances** is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success. At Roca Alliances, we help businesses thrive by delivering the right professionals to meet their needs.

This time, we are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally.

We believe in being clear about who we are and what we expect. Our success comes from being **CONFIDENT**, **DETERMINED**, and **RESPONSIBLE**. The people who thrive here are those who go the extra mile for our customers and for their own career growth and financial future.
**Core Values**: Confident, Determined, Responsible

**Key Responsibilities**:

- ️ **Sales Support**: Provide 24x7 support to sales teams for deal flow operations.

**Complex Quotation Building**: Collaborate with sales teams to build complex quotations using existing pricing models and collaborate on deal structure.
**Contract Management**: Ensure timely booking of contracts and order creation, following financial guidelines.
**Metrics Analysis**: Support business operations and finance teams by interpreting complex transactions, producing audit documentation, and analyzing deal metrics for recurring revenue and total contract value.
**Process Optimization**: Continuously improve order management processes and ensure contracts meet financial compliance rules such as ASC606 and SOX404.
**Cross-Functional Collaboration**: Work with all departments at every organizational level to ensure smooth sales operations.
‍‍ **Team Management**: Train sales and sales operations teams on quoting and order management processes, and manage a team handling over 5,000 transactions monthly.

**Qualifications**:
**Education & Experience**:

- 3+ years of experience managing order/quote management and/or deal desk teams.
- 3+ years of experience training sales teams on order management processes.
- 2+ years of experience hiring and managing teams.
- 3+ years of experience leading cross-company CRM and systems integrations.

**Technical Skills**:
**Business Acumen**:

- Sound business/commercial acumen with an understanding of financial compliance rules such as ASC606 and SOX404.
- Experience in cross-functional roles and the ability to interact with departments at all organizational levels.

**Other Skills**:

- Fully bilingual in Spanish and English.
- Confident team player with strong organizational skills.
- Proactive problem-solver with the ability to thrive in a fast-paced, fluid environment.
- Willingness to travel domestically and internationally for events and company training.

**Why Join Roca Alliances?**:
**Global Impact**: Be part of a company that is transforming businesses globally.
**Growth Opportunities**: Join a growing team with plenty of room for career advancement.
**Collaborative Culture**: Work alongside passionate professionals in an innovative environment.
**In-Office Role**: Work in our modern Medellin office, collaborating closely with the leadership team.

**Benefits**:
**Competitive Salary**: Real competitive salary in US Dollars.
**Continuous Training**: Ongoing training and mentoring opportunities.
**International Exposure**: Work with a global company making an impact.

Don’t hesitate—this is your opportunity