Business Process Improvement Program Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**:We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.
This position focuses on leading process improvement initiatives—such as Lean or Six Sigma—by analyzing and redesigning workflows, measuring performance, and identifying opportunities for operational efficiency and quality enhancement. It involves managing cross-functional teams, developing metrics, conducting root cause analyses, and aligning improvements with organizational goals. As a program manager, the role oversees tactical execution of mature programs, ensures stakeholder alignment, and drives results through influence rather than direct authority. It requires advanced knowledge in programming and process management and strong communication skills. This position will be a Hybrid position in Bogotá.

**Responsibilities may include the following and other duties may be assigned**:

- Lead Process Improvement Initiatives: Plan, execute, and monitor Lean, Six Sigma, or similar methodologies to enhance operational efficiency and product quality
- Analyze and Redesign Processes: Diagram, evaluate, and optimize existing workflows to align with commercial and organizational goals.
- Facilitate Cross-Functional Collaboration: Organize and lead project teams across departments to drive process improvements and resolve performance gaps
- Develop and Track Metrics: Create performance indicators and collect data to measure outcomes, identify root causes, and guide future improvements.
- Engage with Commercial Teams: Maintain ongoing communication with the Commercial team to understand, prioritize, and address their needs and challenges
- Participate in Commercial Meetings: Attend and report updates in commercial forums to identify improvement opportunities aligned with Cluster Priorities
- Map and Align Processes Across Functions: Collaborate with various departments to document processes, align stakeholders, and propose enhancements that support commercial strategies
- Provide Expert Consultation and Training: Offer guidance on re-engineering techniques and deliver training on measurement, analysis, and control methods
- Conduct Benchmarking and Cost-Benefit Analysis: Research best practices and perform financial evaluations to support decision-making
- Communicate Progress and Influence Stakeholders: Share updates with internal and external partners, and influence outcomes through collaboration rather than direct authority

**Required Knowledge and Experience**:

- Bachelor’s degree in business administration, Industrial Engineering, Marketing, or related field. A master’s degree or MBA is a plus
- Minimum of 5 years of relevant experience, or 3 years with an advanced degree.
- Intermediate - Fluent in English
- Familiarity with Lean, Six Sigma, or similar frameworks.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

**Benefits & Compensation**:
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

**About Medtronic**:**We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.**
**Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.**
**We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.