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Account Manager
hace 2 semanas
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About This Role*
As an Account Manager, you will work with medium to large brands to develop and maintain deep, strategic relationships to enable Very to continually deliver for their high-impact IoT product ideas. You will work with program managers, engineers, and designers across our four practice areas (Software, Hardware, Data Science, and Design) to expand their relationship and involvement with Very over time.
**About You**
This role is for an experienced Account Manager who knows how to manage complex relationships with multiple initiatives and nurture those relationships in a way that leads to growth both for the client and for Very.
The following are the skill requirements we are seeking in our next Account Manager:
- 2+ years successfully managing B2B client relationships
- Completely fluent in English. At least a C1 level in the Common European Framework of Reference (CEFR).
- Professional experience within the IoT space is preferred but not required
- A substantial track record of providing outstanding service to multiple clients
- Exemplary presentation skills, both in-person and digitally
- Proficient with Salesforce
- History of learning complex technical systems quickly
- Experience creating and delivering presentations for internal and external reporting
- Proficient in using spreadsheets to create/analyze budgets, forecasts, and other reports
- Ability to communicate both internally and externally in a transparent, goal-minded manner
If you’re a strategic thinker who wants to join a growing, profitable tech company in a role that:
- Has a high focus on delivering for clients in an “I see you, I hear you, let’s win together” mentality
- Works with clients at large, recognizable companies
- Manage accounts with complex projects and goals
- Maintain and grow relationships that lead to consistent growth and success
...read on...
**What You’ll Be Working On**
Very is first and foremost an IoT Product Design firm. We tackle hard problems for clients who need a targeted, senior team to come in and provide specific solutions. We address the IoT space through our four practice areas: Hardware, Software, UI/UX, and Data Science. Our projects in this domain have ranged from data acquisition and alerting for industrial power systems to automated self-pour beer taps.
**As an Account Manager, some of your accountabilities will be, but not limited to**:
- Working with existing clients to grow their relationship with Very through strategic thinking and outstanding service
- Hitting monthly expansion & renewal targets
- Guiding the success of the relationship to retain clients through additional builds and projects
- Finding new opportunities within the larger organization, parent company, subsidiaries, partners in collaboration with our Sales, Program Management, and Delivery Teams
- Finding referrals from client stakeholders, CTOs or executives
- Getting introductions for our Sales Team to partner companies, SaaS platforms integrated with project, other agencies connected to the project
- Understanding client needs and solutions by working with Delivery Team & Product Managers
- Focusing on what our clients view as success and ensuring every touch point in our relationship gets them towards their goals
- Providing concierge level of service to our clients
- Keeping the Very Leadership Team informed of successes and obstacles with all major accounts
You’ll be expected to be on the road meeting with clients at least a few times a quarter. You’ll have a generous Travel & Entertainment budget to do so.
**How You’ll Be Compensated**
We believe in a transparent, fair compensation structure and have developed our own open salary formula.
OTE ranges from $35,000 - $50,000 commiserate with experience
**We also offer world class perks including**:
- 14 days of paid time off your first year (increases with tenure)
- You get a MacBook Pro
- $1,000 annual Home Office Stipend to build out your home office.
- $125/mo Monthly Communications Stipend (Can be used towards Cell Phone Data Plan, WiFi Plan, VOIP, VPN)
- Udemy license for continuing education
- $3,000 annual Training Stipend after 1 year ($1,200 of which can be used towards college loan repayment annually)
- $1,000 annual Healthcare Stipend (to be used towards Health insurance premium)
- Personalized ESL coaching and access to an AI-powered adaptive platform to take your English to the next level
**About Very**
Very has been a remote company since before it became normal — 2011, to be exact. We’ve built a collaborative, tight-knit team that thrives, whether we’re hanging out in person at our annual retreat or coordinating work across time zones. The results show that we’re doing something right. In 2020, we were named one of Inc’s Best Workplaces, Parity.org's Best Companies for Women to Advance List, and Fatherly’s Best Places to Work for Dads.
Clients like Vizio, Clear, iHeart Radio, Complex Media, Shopkeep, an