Senior Analyst, Business Intelligence

**ID de la solicitud**: 232488

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**Purpose**

The Senior Analyst will perform data analysis and project organizational support (i.e. documentation) for AML Operations Center in Bogotá D.C., Colombia and some Centre’s in Canada. The Senior Analyst will blend data visualization skill with a strong report and dashboard development background and a keen business sense to help develop a metrics reporting solution.

**Accountabilities**
- Together with the process owners contribute to the design of the KPIs.
- Define performance metrics (KPI and SLA) reports and dashboards for approval of the process owner; the Analyst support to the Sr. Analyst on deciding how to design reports and dashboards based on business needs.
- Support guidance and insights on data visualization and reporting dashboarding best practices.
- Prepare and support of high impact dashboards; work with process the Manager to gather reporting requirements, support the evaluation to identify gaps and interdependencies, translating it into detailed project plans for report development, and ensure timely delivery
- the quality assurance program on behalf of the AOC teams.
- Prepare weekly and monthly management briefings on KPIs based on the guidance given by the Manager
- Prepare management reporting such as productivity reporting and risk management.
- Leverage the reports in workload adjustments or to monitor the progress and compliance of SLAs.
- Perform statistical Analysis of data trends for process improvement and key strategic projects.
- Cultivate an understanding of security concepts to assist in identifying ongoing information, measurement and reporting needs.
- Utilizing project methodology to ensure projects and or policy changes are delivered as agreed including preparation or updating of process flows, updating of procedures ensuring alignment with the Anti-Money Laundering & Anti-Terrorist Financing Policy and or Enterprise-Wide Anti-Money Laundering and Know Your
- Customer Operating Handbook.
- Maintenance of AOC budgets including management of AOC spending activities, and variances to budgets with GBS Finance.
- Support standardization process for metrics involving AML units in Canada and IB.
- Report immediately any practice or situation that affects the integrity of the company or the areas.
- Develop the functions of the job position with efficiency, productivity and following the internal mechanisms with adherence to institutional policies, procedures and regulation.

**Reporting Relationships**
- Primary Manager: Senior Manager, Business Intelligence
- Direct Reports:NA
- Shared Reports:NA

**Dimensions**

The Senior Analyst is an experienced banker with sound knowledge AND good understanding of the AML regulatory responsibilities. Knowledge in MS Office, Power Bi, Visual Basic and SQL, R studio, oriented to analysis and process improvement. Effective communication and interpersonal skills are necessary for professional interactions within business unit at GBS and to ensure a high level of credibility and accountability, respect, integrity and passion as per BNS values.
He/ She is required to function independently however direction can be received from the Director, Senior Managers or Managers in the AOC Unit.

**Education and experience**

**Technical competencies**:

- Fluent in English and Spanish
- Degree in business or related work experience
- Experience dealing with complex and large data sets from multiple sources to support analytical processes.
- Strong analytical skills to make rational and logical deductions, at times with limited information
- Expert knowledge of existing reporting structures and source material location
- Expert knowledge of MS Excel and VBA writing, full working knowledge of MS Office, R-Studio, SQL and Power BI.
- Knowledge of data mining concepts and approaches
- Knowledge of out site market and competitive products/activities and industry trends.
- Excellent analytical and problem-solving skills
- Excellent written and verbal communication skills
- Excellent communication interpersonal negotiating skills to ensure the objectives are understood and accepted

**Behavioural competencies**:

- Convince/develop new reporting techniques and formulate plans to leverage them from the bank benefit
- Influence partners inside and outside the organization to gain support business decisions
- Effectively user research data, identify trends and evaluate products services
- Have a sense of urgency, flexibility towards new difference ways getting things done
- Organize self-starter with ability to think and work independently
- Maintain customer focus, all results designated to enhance customer experience and reduce customer effort.
- Professional, energetic and enthusiastic
- A proven ability to work well in a demanding environment
- Ability to multitask, manage and prioritize competing