Quality Assurance Functional Associate

**Requisition ID**: 233252

**Employee Referral Program - Potential Reward**: $0.00

We are committed to investing in our employees and helping you continue your career at ScotiaGBS

**Purpose**

The Quality Assurance Functional Associate is responsible for coordinating and executing the testing for multiple projects or releases while being deployed on Agile or Waterfall software development teams.

An active collaborator on the project team, the incumbent is responsible for following quality assurance and testing practices and is expected to provide test designing, test execution, defect tracking and QA progress monitoring services.

The role breakdown will be: 20% Analysis and Design of Test Strategy, 30% Test Execution and coordination (Automated (selenium tool) and Manual), 50% Ability to handle and solve reported issues for other team members (external to QAT).

**Accountabilities**

1. Supervise and co-ordinate testing for projects/releases:

- Design UAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards, and procedures.
- Schedule and approve the release of projects into the UAT environment; execute complex test plans and supervise the execution of testing and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers. Support with hands on creation of test data, execution of test cases as needed, Document test results and conduct defect triage meeting with multiple stakeholders
- Execute Test Automation Scripts, analyze the test logs and validate the test results.
- Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required.
- Assess the results of UAT tests and take appropriate action; work closely with the development group to resolve defects; escalate issues to management when necessary; make recommendations to release the code to Production.

3. Work with individual project teams, during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews

5. Forecast workday estimates based upon project documentation; monitor resource demands and escalate resource shortfalls or conflicts as required

7. Other accountabilities:

- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high performance environment and contributes to an inclusive work environment.

**Reporting Relationships (Job Titles only)**

Primary Manager: (include secondary Manager if applicable) L8 Senior Manager or Level 7 QA Functional Specialist
Direct Reports: N/A
Shared Reports (solid/dotted if applicable): N/A

**Dimensions**
- Comprehensive knowledge of UAT methodology, procedures and standards
- Assess individual project needs; work closely with Development, Configuration/Code Management and environment teams to establish, co-ordinate and ensure a stable environment for conducting QA tests.
- Ability to adapt quickly and decisively to changing priorities

**Education / Experience / Other Information (include only those that are specific to the role)**
- Knowledge of SDLC - Waterfall and Agile. Experience working in waterfall and/or agile teams in a QA function.
- Knowledge on SQL and ability to write simple to medium complexity Queries
- Initiate and perform software fault source diagnosis
- Strong working knowledge of department-related software
- Well-developed leadership ability
- Strong interpersonal skills
- Superior analytical skills
- High attitude to handle reported issues and provide solutions
- Detail-oriented approach to project testing

Nice to have:
configuration and databases
- Basic Coding experience on at least one scripting/programming language. Clear coding basics and ability to work with databases.
- English A2-B1 level is required.

**Working Conditions**
- Detailed analytical work with constant pressure of operating schedules, multiple releases, multiple test environments and implementation deadlines is the norm
- Project implementation dates are critical and involve multiple releases; major problems must be resolved to achieve business marketing objectives