Manager, Payments

Requisition ID: 239801

Thanks for your interest in ScotiaGBS, the best campus in Bogota.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.

**Purpose**

Oversees Payment Operations activities, ensuring that operational standards are adhered to for the accurate accounting of expenses, and timely, accurate issuance of payments to Scotiabank Group entities and suppliers.

**Accountabilities**
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Oversees operational activities that ensure timely, accurate expense accounting and payments to vendors and Scotiabank Group entities
- Oversees the processing of employee expense claim reimbursements
- Reviews and advises on approach to process payments that require special handling
- Resolves payment rejections and exceptions
- Reviews and approves pay cycle for wire payments
- Monitors the accuracy and completeness of VPA payments and cheque printing runs
- Monitors the bank account funding that is used by AP for payments
- Creates and maintains operating procedures for payments processing and oversight
- Interacts with payments processing personnel in Global Business Services campus (Bogota, Colombia)
- Monitors payment processing performance SLAs / KPIs / KRIs and takes corrective actions
- Conducts analysis of payment data to gather insights and inform management of potential savings opportunities
- Acts as Business Partner to advise on BU specific payment approval, invoice/expense report submission processes, and responds to BU escalations
- Contributes to the maintenance of SOX documentation
- Complies with internal and external audit reviews, requests for information, and resolves audit findings
- Facilitates the change management and transition of new processes to steady state operations
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Understand how the Bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML and ATF sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.

**Dimensions**
- Oversee up to 10 direct reports
- Regular interaction with Procurement / Payment personnel in Toronto, Canada
- Regular interaction with Procurement / Payment personnel in Bogota, Colombia
- Subject to SOX reporting accountabilities for controls documentation and audit support.
- Supports all business units in Canada.

**Education**
- 5 years of experience leading an accounts payable team.
- Knowledge of PeopleSoft ERP - AP module, Coupa - P2P.
- English (French and Spanish language is an asset).
- 3 years of experience in financial industry or in Finance department of public corporations
- 2 years of experience as Manager in Financial Services in relevant department including: accounts payable, accounting, procurement.
- Bilingual English/Spanish language skills (B2 English level)

**Working Conditions**

Work in a standard office-based environment; non-standard hours are a common occurrence.

LI-Hybrid

Location(s): Colombia : Bogota : Bogota

Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.