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Intake Specialist

hace 1 día

Bogota, Colombia Cambridge Immigration Law, PC A tiempo completo

Job Posting: Intake Specialist at Law Firm

Location: Remote

Type: Full Time

**Salary**: Competitive, Based on Experience

About Us:
Cambridge Immigration Law is a dynamic, client-focused law firm seeking to add an Intake Specialist to our dedicated team. We specialize in Immigration Law and are committed to delivering high-quality legal services to our clients. If you are a motivated, client-oriented individual who thrives in a fast-paced environment, we would love to hear from you.

**Responsibilities**:

- Manage incoming calls from prospective clients and facilitate 10-15 minute intake calls to assess client needs
- Schedule consultations for the Director of Client Engagement or attorneys within the firm
- Conduct prompt follow-ups with prospective clients who did not schedule a consultation
- Maintain accurate and up-to-date client records using our CRM software
- Collaborate closely with our legal team to ensure a seamless client experience
- Ensure compliance with law firm policies and guidelines
- Additional tasks as assigned

**Requirements**:

- Must be fluent in English and Spanish.
- Prior experience in a client-service role, preferably in a legal setting
- Exceptional communication skills, both verbal and written
- Strong attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in [MS Office or Google] and experience with CRM software is a plus
- Strong work ethic and a team player mentality

How to Apply:
Cambridge Immigration Law is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and staff.

Pay: From $38,735 per hour

Expected hours: 40 per week

**Experience**:

- Microsoft Office: 1 year (preferred)