Legal Assistant
hace 2 semanas
**Legal Assistant (Remote - Colombia)**
**Location**: Remote (Colombia)
**Salary**: 2,000,000 - 3,000,000 COP/month (depending on experience)
**Schedule**: 9:00 a.m. - 6:00 p.m. (Colombia time)
**About Us**
We are a leading real estate and business brokerage firm, specializing in helping entrepreneurs, investors, and families relocate and set up businesses in the United States and Canada. We provide comprehensive solutions, including real estate services, business acquisitions, and immigration support. We are expanding our team and looking for a bilingual Legal Assistant to join us remotely from Colombia.
**Position Overview**
We’re seeking a competent, responsible, and bilingual Legal Assistant to support our immigration consulting practice. You will assist the immigration attorney on calls, handle high-volume inbound/outbound calls from prospects and clients (including tourist visa inquiries), coordinate documents, and keep our CRM up to date. A law degree is not required—strong phone skills, service mindset, and immigration familiarity are.
**Key Responsibilities**
- Assist the immigration attorney on client matters, calls, follow-ups, and scheduling.
- Handle inbound/outbound calls with prospects/clients regarding immigration processes (incl. tourist visas), capture needs, and set next steps.
- Conduct initial phone screening/intake, collect required documents, and maintain accurate CRM records.
- Share clear status updates and prepare basic summaries/notes for the attorney.
- Coordinate appointments, reminders, and service-level timelines.
- Uphold confidentiality, data protection, and compliance standards at all times.
**Qualifications**
- Bilingual (English B2+-C1 & Spanish)—excellent phone presence and writing.
- Call-center/phone support experience (high volume, scripting, objection handling).
- Familiarity with U.S./Canada immigration basics (e.g., visa categories, timelines).
- Strong organization, follow-through, and responsibility in daily tasks.
- Comfortable using CRM/office tools (e.g., call logs, ticketing, docs).
- Nice to have: prior experience in immigration, legal ops, real estate, or relocation.
- Not required: law degree.
**Why Join Us?**
- Part of a strong team to work together.
- Learn directly from experienced professionals in immigration consulting.
- Collaborative, supportive team with clear processes and growth path.
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