Claims Analyst

**Company Overview**
At SproutLoud our people and culture are central to our success. You’ll find an environment that is 100% jerk free, where people share the values of putting clients first, being accountable, caring about your team and the quality of your work, inspiring others, and growing in your level of expertise and professional development. Perhaps that's why for three years running (in 2018, 2019, and 2020), we are ranked among the Top Work Places by the Sun Sentinel and by the South Florida Business Journal (for 2019 and 2020).
SproutLoud is a Software plus Services platform that services the local marketing needs of large organizations. Called Through-Channel Marketing Automation (TCMA), we help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees/offices - with a comprehensive distributed marketing solution. SproutLoud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence.
Identified by Forrester Research as the Third Stage for sales and marketing leaders, SproutLoud is on the forefront of the TCMA industry. We need a great team to help us execute - so come join us

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Summary*
The Claims Analyst is an integral member of the Claims team and is responsible for the day to day administrative support of the Claims Team as well as the Media Finance vendors. This person should be self-motivated, adaptable, and eager to learn; with a strong ability to multitask and prioritize while maintaining a positive attitude.

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Challenges*
- Monitor and manage the Claims portal within SproutLoud Application
- Audit claims to ensure compliance within Brand Guidelines
- Approve claims for payment
- Soft decline claims and request additional information
- Decline claims for failure to follow Brand Guidelines
- Process claims for payment
- Provide support to Media Finance Accounting Clerks as needed
- Correspond with Account Manager team members, as needed
- Become fully educated and continue education upkeep with SproutLoud Technology, features and functionality
- Perform other duties, special projects and tasks, as needed
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Qualifications and Skills*
- Fluent in English
- Exceptional organizational skills
- Ability to multi-task
- Detail oriented with a forensic mindset
- Ability to thrive in a fast-paced environment
- Strong interpersonal and communications skills
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Benefits and Perks*
At SproutLoud, we continue to cultivate an environment that aspires to be one of the best places to work - period. SproutLoud pays the full cost of some benefit programs with our team members. Benefits include health-care coverage (Poliza de Seguro Sura), transportation/parking benefit, English classes, maternity and paternity benefits, professional development, generous paid time off (PTO) policy, employee and client referral programs, and wellness initiatives. We also have fun along the way - a partially paid gym membership, community involvement events, creative recognition programs, breakfast Fridays, BBQ/picnic summers, annual kick off events, monthly happy hours/team building activities, casual dress code, etc. And because we believe in keeping the innovative spirit alive over the long haul, we provide a paid four-week sabbatical leave after every sixth year of service for team members to recharge, renew and reboot.
Having a career at SproutLoud means you are on a team that helps each other win. You will be in an environment that is 100% jerk-free, and share values with others who are accountable, care, inspire, elevate and grow. Come grow with SproutLoud

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