Systems Administrator

Bizagi is growing fast as part of the rapidly expanding cloud automation market. Right now, we’re looking for the best individuals across regions with a talent for innovation. We are extremely passionate about our global team, our diversity, our culture and our customers.

Bizagi is a global software company born in LATAM with a strong presence in EMEA and growing fast in NAM. Bizagi stands for Business Agility with a clear vision: to be the best process automation company enabling large organizations to change faster.

Because traditional software development and legacy systems can be slow, Bizagi developed an easy-to-use cloud platform for low-code process automation. It helps organizations across industries to launch modern apps that digitize and automate the way the business works. Customers include adidas, DHL and Old Mutual.

What is it like to work at Bizagi?

We are an ambitious and innovative team, so the path ahead will give you new opportunities to grow professionally. You’ll have the chance to work with talented people across the globe - including our world-class leaders. Every Bizagi employee has the chance to make a tangible impact on the company’s success and we believe in having fun along the way. We don’t take ourselves too seriously and we celebrate new ways of thinking. Once you join you will see also that Bizagi embraces diversity, equality, inclusion, and mutual respect.

Importantly, we believe that people do their best work when they have a healthy work-life balance, so we live and breathe flexibility every day. Our values are to be innovative, collaborative, and responsive. We believe in being accountable for responsibilities and working towards outcomes, not hours in the office or ‘online’.

Come join us and find out what the best work of your career could look like here at Bizagi

Main purpose of the role

The objective of this role is to provide end-user customer service and direct activities to resolve hardware and software problems in a timely and accurate manner. Supporting the workplace and productivity tools and services for end users, available in Office 365, and manage Servers and Networks devices for the company and ensures the continuity of IT services requires at a worldwide level and constantly improve the processes of the area.

Key tasks and accountability
- Achieve targets set by IT Infrastructure & Operations Manager.
- Supplier management.
- Internal Client support
- Continuously improve IT knowledge.
- Ensure the availability of technological resources of the company.
- Continuous improvement of internal user support processes, infrastructure management, business continuity, and disaster recovery.
- Ensuring the integrity and security of business information.
- Design and implement improvements in IT services that enable the company to meet business objectives.
- Management of technological assets of the company that includes inventory, procurement, and maintenance.

Experience

3 years managing Servers and Network devices such as Firewalls and Switches, Windows Servers, VMware, Microsoft Azure, Security, and Vendors.

You will be comfortable challenging technical and business stakeholders at all levels from CEO to end user.

**Skills**:

- Exceptional listening, verbal, presentation, organizational, and written communication skills.
- Attention to detail, creativity
- Decision-making, problem resolution, and creative thinking skills.
- Able to multi-task activities.
- VMware Infrastructure servers.
- Azure fundamentals
- Office 365.
- Datacenter administration.
- Networking (Firewall, Switches).
- Microsoft Exchange.
- Active Directory, DNS, DHCP.
- BCP.
- ITIL Certification
- Microsoft Certifications (Servers / Azure)
- SharePoint/OneDrive
- Network Security
- Client orientation
- Azure VDI (Virtual Desktop Infrastructure) (Nice to have)
- Veeam Backup (Nice to have)

Languages

English Advanced level