Human Resource Generalist

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

As a Human Resources Generalist, you will be responsible for:- Employee Relations: Act as a point of contact for employees, addressing their questions, concerns, and providing guidance on HR policies, procedures, and benefits. Handle employee grievances and resolve conflicts.- HR Policy and Compliance: Ensure compliance with employment laws and company policies. Maintain and update HR policies and procedures. Educate employees on HR policies and procedures.- Benefits and Compensation: Administer employee benefits programs, including health insurance, retirement plans, and leave policies.- Employee Engagement and Communication: Support employee engagement initiatives, including organizing events, conducting employee surveys, and facilitating employee recognition programs. Assist in internal communications related to HR initiatives.- Data Entry and Maintenance: Accurately enter and update employee information in HR systems, ensuring the completeness and integrity of records.- General HR Inquiries: Respond to routine employee inquiries related to HR policies, processes, and administrative matters.- HR System Navigation: Familiarize oneself with HR systems and software, learning how to access and utilize employee data efficiently.- Document Filing and Organization: Maintain physical and electronic filing systems, ensuring documents are stored securely and can be retrieved when needed.- Team Collaboration: Work collaboratively with other HR team members and departments to support various HR initiatives and projects.- Documentation Assistance: Assist in preparing and organizing employee documents, such as employment contracts, offer letters, and HR-related paperwork.- Onboarding Support: Provide support during the onboarding process by preparing new hire paperwork and assisting with employee setup in HR systems. Assist in employee offboarding process by updating employee records and facilitating the return of company assets.

Qualifications:
- Professional in Psychology, Business Administration, Industrial Engineering, or similar careers.- 3 years of experience in HR Processes: Talent Acquisition / Compensation / Health and Safety, etc.- Advanced English Level (mandatory)

When you become a part of Infobip you can expect: Awesome clients - We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users Opportunity knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. Learn as you grow - Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development. Connect globally - Work with people from all over the world. We put the “global” in globalization. Pay & Perks - Competitive salary, a team taking care of all the equipment you need, team building and other organized activities... Talk about a balanced lifestyle
- Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._