Sales Administrator

Company Description

Founded in 2013, **LittleBIG Connection** is the ecosystem of the future of work: the platform that brings together companies, today’s talent, and tomorrow’s expertise. LittleBIG Connection helps companies to innovate and transform themselves continuously without changing everything in their organization.

How? Through its platform that provides companies with a single point of access to the talent and expertise they need, wherever they are.

Our mission is to help companies become extended companies, capable of permanent transformation by mobilizing “extended teams” at the request of their innovation projects. With a presence across 4 continents (Asia, Europe, Africa, America), this entrepreneurial adventure supports companies in effectively carrying out their organizational and digital transition.

Today, the company continues its strong growth and doubles its workforce.

Our ambition? To find the talents of tomorrow to support us inour strong community of more than 1.3M service providers and to transform the consulting industry in a sustainable way.

Your Role

We are seeking an awesome Sales Administrator to play a key role in ensuring the continued success of our rapidly growing Customer base.

Ensuring a proper process is followed when a new supplier wants to work for one of our clients is critical to the well being of LittleBig Connection. Our business lies entirely on a correct financial flow from our client to LittleBIG Connection to the suppliers and the Sales Administrator is the guardian of this process to ensure the satisfaction of our suppliers/freelances and therefore of our clients.

Our Sales Administration team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. Your job will be to bring this success to life by showing that you care about them and ensuring the quality of the entire process from the publication of the Request For Proposal to delivering the payment to the Supplier/Freelance delivering the service.

You’ll achieve this goal by:

- Ensuring the satisfaction of your portfolio of clients
- Creating and validating new projects (verifying and validating the correct configuration of the suppliers and clients profiles, validating legal documents, receiving and processing the Purchase Order)
- Ensure Suppliers and Clients validation of the timesheet and fixing potential issues
- Ensuring the close follow up of renewing projects following the reception of the Purchase Order
- Maintain a strong alignment with the Account Manager
- Ensuring a perfect billing flow with a strong collaboration with the finance team.
- Ensuring continuous improvement of our sales administration processes as we value your feedback to improve the way we deliver value to our clients
- Any other support that is needed to fulfill a business need

**IDEAL CANDIDATE**

We are looking for passionate and curious new teammates able to demonstrate a strong customer-centric attitude and willingness to take part to a great challenge
- Enthusiastic with great interpersonal skills and with a positive attitude
- You like solving problems and detail oriented.
- Excellent oral and written communication skills in French and English (a 3rd language is a plus)
- A minimum of 2 years in Customer Support or any related Service field (for digital products)
- A degree or more in Communication, Management, IT or Business or similar fields
- Able to tackle complexity and pay attention to details, accentuate an analytical mind.
- You enjoy working in a team as well as independently.

Why us?
- Be part of an international, multicultural environment of 7,750 talented people over 60 countries and 5 continents
- Join a fast-growing global group with a turnover of €565M and over 1,000 clients across the world
- Explore opportunities to grow quickly with a tailor-made career path: 70% of our key senior talent joined the company at entry level
- Take advantage of over 500 training courses in our ACADEMY catalogue, which includes programs in interpersonal communication, team management, project management, etc.
- Get the opportunity to support nonprofit organizations thanks to our Foundation initiatives and volunteering platform OneSmallStep
- Depending on your performance and eligibility criteria, you can benefit from international mobility opportunities and progress your career worldwide, and/or experience other departments and sectors
- Unlock your full potential, both professionally and personally.