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Customer Service Representative
hace 2 semanas
Job description
Essential Functions:
- Oversee, review, and monitor work schedule and assignments to ensure efficiency and productivity
- Establish and ensure compliance with standard procedures to ensure the quality of work
- Manage and review projects to ensure profitability and timely completion
- Ensure customer satisfaction and resolve any conflicts
- Work under Operations Manager Skills and Knowledge Requirements
- Must possess high organizational skills
- Must have the ability to multi-task **Must be proactive, not retroactive**:
- Must be a high energy individual with the ability to energize a team
- Must be able to create and execute short and long term plans
- Possess a good working knowledge of technology and a firm understanding of best practices within the industry
- Must have knowledge of Microsoft environments Windows
- Weekends are required
**Education**:
- Associate (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
