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QA Manager

hace 2 semanas

Colombia Stellar Elements A tiempo completo

At Stellar Elements, we're good people against bad experiences.

Whether it's customer, employee, or brand experience—we focus on closing the gap between business needs and what people actually desire. This takes passionate problem-solvers, brilliant minds, and deep wells of empathy.

Our clients love working with us because we understand their challenges, understand their customers, and we do great work while making each step of the process inspiring and energizing. We are a global force of nearly 1,000 experience experts, but we're still a close family with a vibrant array of talents and backgrounds—united in creating better experiences for all.

**So what's the role?**

We're looking for a QA Manager to lead a team of QA Analysts and Engineers in Medellin. In this role, you'll review project requirements and user stories and determine level of effort and resourcing to support the desired outcome. You'll create processes to improve and evolve the QA discipline, supervise and contribute to writing test plans and test strategies, and oversee mentoring and training of personnel. In addition to working with your team, you'll interface frequently with internal and external stakeholders, including clients and other internal departments to ensure quality in our delivery. To be successful in this role, the QA Manager will need to have experience creating and maintaining both manual and automated test cases.

**Here's what you'll be responsible for**:

- Manage, lead, and mentor a QA team
- Oversee and orchestrate QA resourcing
- Establish and ensure adherence to processes to improve the QA discipline
- Review project requirements and user stories
- Determine level of effort and serve as the go-to person for resourcing QA team members on projects.
- Identify risks, issues, and dependencies in the testing phases and track issues and coordinate their resolution
- Communicate hiring needs, participate in the interview process, and onboard new team members.
- Create opportunities for junior team members to be mentored by senior team members
- Encourage personnel to learn by helping to plan training and certification courses
- Participate in retrospectives/post-mortems and share learnings across the QA team
- Assign work to QA analysts and monitor and report testing progress to all stakeholders
- Analyze data and trends and come up with recommendations to improve quality
- Maintain test documentation and test data

**Essential qualifications**
- 12+ years of experience as web/software QA Analyst and at least 3 years as QA Lead
- Experience leading and coaching teams to successfully deliver outputs in defined timeframes
- Ability to collect metrics and set up reporting dashboards
- Comfortable with creating test cases for highly complex systems to ensure full test coverage
- At least one ISTQB certification or any other relevant related certification
- Strong knowledge of manual & automated QA methodologies, tools, and processes
- Experience writing test plans, test cases, and test scripts
- Experience in Functional/Non-functional, API and UI testing techniques
- Knowledge of Agile/Waterfall methodologies, test principles, test techniques, test types, test levels
- Experience and familiarity with using Postman, Cypress, Selenium, or related automation tools
- English Proficiency (written and spoken) is a must (B2 or higher)

**Desired qualifications**
- Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, or related discipline
- Experience with testing CMS (WordPress/Drupal/Contentful/Storyblok)
- Familiarity with JavaScript, Node.js
- Certification in Agile methodologies

**Benefits and Perks**:

- Comprehensive medical coverage (employee and dependents) - International
- Dental plan (Employee and dependents)
- Employee life Insurance
- Employee Assistance Program
- Company-sponsored English classes with EF Education First Company
- Monthly transportation allowance
- Referral Program
- Quarterly Staff activities
- Open kitchen
- Unlimited PTO
- Bonously
- LinkedIn Learning

**Are you up to the challenge?**

Projekt202 and its subsidiaries complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

If this sounds like you, let's talk

**We are an equal opportunity employer**

Stellar Elements and its subsidiaries complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.