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Bilingual Operations Specialist

hace 3 semanas

Medellin, Colombia Everneat A tiempo completo

We are looking for a Part-Time operations specialist to manage all aspects of our company’s weekends operations. To be successful as an operations specialist, you should be committed to improving customer experiences and be able to ensure operational efficiency. Ultimately, a top-notch operations specialist should have excellent organizational, people management, and problem-solving skills.
**Language**:

- English (verbal/written)
- Spanish (verbal/written)
**Schedule**:

- Sat from 8am to 4pm EST
- Sun from 8am-4pm EST
**Skills**:

- Project management and leadership experience.
- Ability to analyze and improve operational processes.
- Strong people management and organizational skills.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and time management skills.
- Detail-oriented.
**Sample of tasks**:

- Managing weekends operations.
- Overseeing the cleaning team and assigning jobs.
- Support Operations Manager with Hiring process (job posts, interviews, onboarding)
- Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.
- Assisting with the implementation of new processes and procedures.
- Identifying ways to improve customer experiences.
- Ordering supplies and maintaining inventory levels.
- Training new employees and ensuring that health and safety regulations are followed.
- Interacting with customers and suppliers, answering questions, and resolving issues.
- Tracking and reporting on operational performance.
- Maintaining policy and procedure documents.
**Tech Skills**:

- Google Suite and Front (shared inbox)
- CRM booking knowledge to creating and assigning bookings
- ClickUp

**Skills Required**:
**Salary**: $8.00 per hour

Horas de medio tiempo: 16 por semana

**Job Type**: Part-time

Work Remotely:

- Yes