Technology Integrations Specialist

who we are...

In an era of increasing diversity within domestic populations and expanding global markets, our customized AI-enabled human translations empower our clients to effectively communicate their messages. We understand the importance of navigating linguistic and cultural nuances, and our innovative team leverages a tailored suite of cutting-edge technologies to support our clients' ultimate objectives. By partnering with us, organizations gain a competitive advantage, enhance internal communication, and ensure regulatory compliance.

CQ fluency has achieved remarkable growth as one of America's fastest-growing private companies, securing a spot on the esteemed **Inc. 5000 list** for nine consecutive years. Moreover, we take pride in our recognition as a **Best Place to Work certified** company for three years running. Headquartered in Hackensack, New Jersey, we have a global presence with dedicated team members spanning across 18 countries and counting.

who we need...

**This position is 100% remote. The shift available is based on an EST schedule.**

what we need you to do...
- Requirement Analysis: Collaborate with stakeholders to understand integration requirements, identify gaps, and propose suitable solutions to address complex integration challenges.
- Technical Expertise: Possess in-depth knowledge of integration technologies, tools, and protocols such as APIs, ETL processes, messaging systems, and web services to design and implement robust integration solutions.
- Testing and Troubleshooting: Conduct thorough testing of integration solutions to ensure data accuracy, system stability, and adherence to defined standards. Identify and resolve integration issues and troubleshoot any related problems.
- Documentation: Maintain comprehensive documentation of integration processes, including system designs, configurations, and workflows, to facilitate knowledge sharing and future maintenance.
- Collaboration: Work closely with cross-functional teams, including developers, project managers, and business analysts, to align integration efforts with business objectives and ensure seamless coordination.
- Performance Monitoring: Monitor integration processes, identify bottlenecks, and proactively propose optimizations to improve system performance, reliability, and scalability.
- Security and Compliance: Ensure integration solutions adhere to security protocols, data privacy regulations, and industry best practices to protect sensitive information and maintain compliance.
- Training and Support: Provide training and technical support to end-users, guiding them in utilizing integrated systems effectively and resolving integration-related issues.

what we need you to have...
- Bachelor's degree in Computer Science, Information Technology, or a related field is desired or a BA in a different field and proven work experience as an Integration Specialist / similar role, with a focus on system integration and data exchange.
- Strong understanding of integration concepts, technologies, and protocols, including APIs, ETL, web services, and messaging systems.
- Experience with integration platforms and tools such as MuleSoft, Dell Boomi, Apache Camel and connectors such as Xilio is preferred.
- Experience with cloud platforms, especially Microsoft Azure. AWS and GCP are a plus.
- Familiarity with database systems (SQL, NoSQL) and data formats (XML, JSON).
- Proficiency in programming languages is preferred: we mainly use JavaScript/Node.js, but having experience with Ruby, Java, Python, or C# is a plus.
- Solid problem-solving skills and the ability to analyze complex integration challenges and propose effective solutions.
- Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
- Attention to detail, with a focus on delivering high-quality, scalable, and secure integration solutions.
- Ability to adapt quickly to changing business needs and work efficiently in a fast-paced environment.

what our culture is...

Exceptional. Different. Compassionate. Fun. Happy

CQ fluency is a “people centric” company. We not only value our clients and vendors, we also value and love our employees. Our team is passionate, energetic, and possesses exceptional skill sets. We know our team is our #1 asset and we are committed to their professional growth. We foster a dynamic environment where employees are empowered to exceed our expectations to drive their careers forward. Our employees are passionate and build strong relationships with each other and our clients. Our environment is collaborative, casual, and FUN

CQ fluency values and supports individuals with diverse backgrounds and abilities. We provide reasonable accommodations for employees with disabilities. We are committed to creating and maintaining and inclusive work environment.

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