Growth Operations Associate

**Genesis Orthopedics & Sports Medicine is seeking a highly motivated, detail-oriented **Growth Operations Associate** to support our expanding operations and lead growth-focused initiatives across the organization. This role is ideal for a dynamic, resourceful individual who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about making a meaningful impact in healthcare delivery.

**_ Key Responsibilities_**

**Operational Support**
- Improve and streamline internal workflows to drive operational efficiency across departments.
- Manage internal systems such as EPIC and CRM platforms to track leads, referrals, and key growth metrics.
- Develop, document, and standardize operational processes and best practices.

**Business Development**
- Partner with leadership to identify and evaluate opportunities for market expansion and revenue growth.
- Conduct market research and data analysis to support strategic planning and business decisions.
- Monitor performance metrics and deliver insightful reports and recommendations.

**Marketing & Outreach**
- Collaborate with the marketing team to develop and execute campaigns aimed at acquiring new patients.
- Maintain and strengthen relationships with referral sources, partners, and external stakeholders.
- Track outreach efforts and performance, providing data-driven insights to optimize strategies.

**Project Management**
- Oversee growth-related projects from initiation to completion, ensuring alignment with organizational goals.
- Provide regular updates on project progress, roadblocks, and key milestones to stakeholders.

**Administrative Support**
- Coordinate and schedule meetings, events, and stakeholder follow-ups.
- Assist with other growth-related tasks and special projects as needed.

**Requirements**:
**What We're Looking For**:

- Strong organizational and analytical skills
- Excellent communication and teamwork abilities
- Familiarity with CRM platforms and healthcare systems (experience with EPIC is a plus)
- A proactive and solutions-oriented mindset, fueled by a passion for healthcare innovation

**_Qualifications:_**
- Education: Bachelor’s degree in business, healthcare administration, operations, or a related field.
- Experience:

- A minimum of 2 years in operations, business development, or a comparable role.
- Experience in the healthcare or medical industry is highly desirable.

**_ Skills:_**
- Proficiency in CRM systems, spreadsheets (Excel/Google Sheets), and data analysis tools.
- Outstanding communication and interpersonal skills.
- Strong organizational skills and ability to multitask effectively.
- Analytical thinker with a focus on solving problems and enhancing processes.
- Capable of working both independently and as part of a dynamic team.
- **Preferred**: Familiarity with Lean Six Sigma or other process improvement methodologies.

**Benefits**

**Why Join Genesis Orthopedics & Sports Medicine?**

At Genesis Orthopedics & Sports Medicine, we believe high-quality orthopedic care should be accessible to all—not just those who can afford it. After 17 years of conventional practice, we took a step back, challenged the status quo, and reimagined healthcare delivery. Over four years, through hundreds of hours of research, global case studies, and bold innovation, we developed a new model that maintains our reputation for exceptional care while making our services more ethical and affordable.

**Why Choose Genesis?**
- **Supportive Team**- Be part of a compassionate and professional healthcare team that values collaboration.
- **Competitive Compensation -**Enjoy a strong base salary with opportunities for performance-based bonuses.
- **Career Growth -**Access pathways for professional development and advancement within our innovative practice.
- **Meaningful Impact -** Help us revolutionize healthcare by making top-tier orthopedic care accessible to everyone.