Network Service Orchestrator

The RoleWe are seeking aCustomer Service Agentfor a new digital product, a business dedicated to creating seamless travel experiences for sports fans worldwide. This position blendssales, service, and hospitality, ensuring every client interaction reflects our commitment to excellence. The ideal candidate is proactive, personable, and skilled at turning...

Customer Experience ManagerAbout us:Overseas Network has serviced travel agents worldwide since 2000 and designs one-of-a-kind experiences that are tailor-made to their clients' individual interests, travel styles, and budgets.We specialize in the Americas and have explored just about every corner of this diverse continent to unearth the wildest, most...

Do you have experience in customer service? This is your chance to join our team! **What are we looking for?** Experience in customer service (ideally inbound calls). Ability to handle high-call volume while remaining calm. Problem-solving mindset with a consultative approach. English level C1 Availability from Monday to Friday, two days...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

**Job Profile: Contact Center Supervisor - IT Service Desk**: **Job Summary**: The Contact Center Supervisor - IT Service Desk is responsible for overseeing the daily operations of the IT service desk team. This role involves managing a team of IT support professionals to ensure timely and effective resolution of end-user issues, maintaining high levels of...

Job SummaryThe Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls, chats,...

Job SummaryThe Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls, chats,...

Job Summary: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development and the expectations and goals achievement. The SDLEAD should handle critical customers incidents, associated...

Job SummaryThe Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls, chats,...