SAP Basis Specialist

hace 7 días

Bogota, Colombia Inchcape Digital A tiempo completo

**Purpose of the role**:
The Basis Specialist role will be responsible to ensure the availability and performance of all SAP Systems across all
Inchcape’s markets.

**Job role and responsibilities**:

- Scope:

- Be involved in SAP Projects that are in progress within Inchcape bringing technical support.
- Proactively execute technical tasks to guarantee the quality of our SAP Systems.
- Be the second level of support within the Event Management Process.
- Strategy & Planning
- Plan all technical activities within SAP systems.
- Support the improvement of Team’s internal processes.
- Operational Management:

- Ensure compliance of the Service Request, Change and Incident Management Processes.
- Execute SAP Basis tasks to maintain or update Inchcape’s systems.
- Monitor all SAP systems as a Second Level of Support.
- Delivers monthly reports about the status of Inchcape’s systems.
- Formal Education & Certification:

- University degree in the field of computer science, management information systems or a related discipline.

**SKILLS AND EXPERIENCE REQUIRED**:

- Knowledge and Experience
- Operating System (Windows and/or Linux).
- Database Administration for SAP Systems (MS SQL, ASE and/or HANA).
- Basic Networking Knowledge. (Desirable)
- Experience supporting SAP systems as SAP NetWeaver Consultant.
- Previous experience in SAP Implementation projects. (Desirable)
- Personal Attributes
- Ability to prioritize and execute tasks in a high-pressure and high-paced environment.
- Good understanding of the organization’s goals and objectives.
- Strong interpersonal, written, and oral communication skills and ability to present ideas in a user-friendly language.
- Ability to write & present technical & design documents.
- Able to conduct research into issues and products as required, and document outcomes.
- Highly self-motivated and directed.
- Strong customer service orientation.
- Work Conditions
- Rotating shifts including night shifts and weekends.

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