Home Care Intake

hace 2 días

Bogotá, Colombia Helper Heroes A tiempo completo

**Home Care Intake & Staffing Coordinator**

**Type**: Remote

**Job Status**: (Part-Time, with Path to Full-Time)

**Work Schedule**: Monday - Friday, between 8 AM - 5 PM EST

**Start Date**: ASAP

**Company Summary**:
At Helper Heroes, we’re on a mission to provide exceptional care and support to home care agencies in the U.S. We believe in true partnership where our virtual assistants act as an extension of the care team. Our goal is to ensure a compassionate, innovative, and efficient care experience for clients and families alike.

**Job Summary**:
We are looking for a detail-oriented and reliable **Home Care Intake & Staffing Coordinator** to support our care coordination team. This role focuses on setting up new cases, entering patient and caregiver data, and assisting with staffing using **HHAeXchange**.

This is **not a clinical role** and does **not** involve care management decisions. The initial setup will be **part-time**, with the opportunity to move into a **full-time role** once performance and system familiarity are established.

**Key Responsibilities**:

- Enter new patients and cases into **HHAeXchange**:

- Input and maintain caregiver profiles and assignments
- Assist with staffing caregivers to new and existing cases
- Update schedules and ensure cases are properly staffed
- Ensure data accuracy for patients, caregivers, and visits
- Support coordination workflows for newly onboarded cases
- Follow established processes and documentation standards

**Required Skills & Qualifications**
- Experience with **HHAeXchange** or similar home care systems (strongly preferred)
- Background in home care staffing, scheduling, or intake support
- High attention to detail and accuracy
- Comfortable working with repetitive data entry tasks
- Ability to follow processes and ask questions when unclear
- Reliable internet connection and ability to work independently

**Why This Role Matters**

This position fills a critical gap in our operations by ensuring new cases are set up correctly and staffed efficiently. You will play a key role in keeping our processes moving smoothly as the agency continues to grow.

**Why You’ll Love Working with Us**:

- **Competitive Base Pay**:We offer the highest base pay in the home care industry
- **Make a Difference**: You’ll play a key role in ensuring that clients receive the best care possible.
- **Growth Opportunities**: As we grow, so will you There’s plenty of room for advancement and learning.
- **Fun & Supportive Team**: We’re a tight-knit group that values collaboration, compassion, and a good laugh.

**Ready to Be a Hero?**

**Job Types**: Full-time, Part-time

Application Question(s):

- Will you be available for an interview between 9-11PM GMT/EST? (respond in the English language)
- Our base pay is $6.50/hr. Reply YES if you agree. (respond in the English language)
- Describe your experience in healthcare or home care staffing, or scheduling, or intake support, or coordination. If none, don't apply.
- What is your current employment status? (employed or unemployed)

(respond in the English language)

**Experience**:

- U.S. Healthcare or Homecare Coordination: 2 years (required)

**Language**:

- both English and Spanish fluently (required)

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