We Are Hiring a Product Data Analyst for Our Office in Medellin, Colombia
hace 1 semana
**Roca Alliances** is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success. At Roca Alliances, we help businesses thrive by delivering the right professionals to meet their needs.
This time, we are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally.
We are seeking a detail-oriented and analytical Product Data Analyst to join our Product Operations team. You will be responsible for analyzing product data, generating insights, and helping to define KPIs that guide product management decisions. This role is a critical link between data-driven insights and the product team, ensuring product strategies are backed by robust data.
**RESPONSIBILITIES**:
- Data Analysis & Insights: Analyze product performance, user behavior, and feature adoption metrics to provide actionable insights to the product team.
- KPIs & Metrics: Work closely with Product Managers and Product Operations to define, track, and report on key performance indicators (KPIs) across the product portfolio.
- Dashboards & Reporting: Build and maintain dashboards that provide real-time insights into product performance, customer engagement, and operational efficiencies.
- Cross-functional Collaboration: Collaborate with Product Managers, Engineering, Customer Support, Sales, and Marketing teams to ensure successful product delivery and adoption.
- Data Integrity: Ensure data accuracy and consistency across various platforms and tools, identifying gaps or areas of improvement in data collection methods.
**QUALIFICATIONS**:
- Bachelor's degree in Business, Economics, Statistics, Computer Science, or a related field. Advanced degree preferred.
- 5 years of experience in data analysis, business intelligence, or product management roles.
- Proficiency with data analysis tools such as SQL, Excel, Power BI, or similar.
- Ability to translate complex data sets into clear and actionable insights.
- Excellent communication skills to present data and recommendations to technical and non-technical stakeholders.
- Experience working in cross-functional teams and collaborating with stakeholders at all levels of the organization.
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