Admin & Facilities Analyst

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
You will act as an Administrative & Facilities Analyst, supporting 5 Offices across LatinAmerica. Your role is to support the Administration & Facilities Office Manager by creating and maintaining a Safety & pleasant work environment ensuring high levels of organizational effectiveness employee experience, communication, and security. Duties includes running routine safety inspections, respond daily employees inquiries, collaborate with Landlord/Coworks to ensure compliance in all agreements, vendor management, supporting in the maintenance and refurbishment works, maintaining records, supporting with other administrative tasks.

Role Responsibilities:

- Support daily inquiries at Offices such as; reception of visitors, employees, delivery of access cards and keep tracking records.
- Receive, solve and/or direct to appropriate channel all administrative requests from employees.
- Provide general support to visitors and suppliers.
- Submit and keep the record/tracking of department’s invoices and expenses.
- Coordinate and send/receive merchandise and/or products of the company.
- Support with the on/off boarding of employees Facilities related assets.
- Support on all sorts of office and administrative activities.
- Assist with the organization & logistics of office events.
- Documenting and updating the Facilities department processes, procedures and policies.
- Effectively liaise with other back office departments to ensure smooth operation of administrative activities.
- Keep track of the Facilities asset Inventories.

Role Qualifications:

- 2 years as a Facilities Support / Receptionist
- Bachelor's degree in economic-administrative areas.
- Fluent in English and Spanish.
- Proficiency in MS Office.
- Customer oriented and problem solver.
- Excellent written and verbal communication skills and ability to influence others, with ability to create and maintain synergy with stakeholders.
- Ability to multitask and work in a fast-paced, dead-line-driven environment.
- Accustomed to working in a team and collaborating with all levels within the organization
- Demonstrates strong attention to detail
- Ability to effectively be flexible in approach, and respond well to pressure
- Self-motivated, proactive and well organized.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

** We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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