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**We help the world run better**
**Expectations & Tasks**
- Lead functional design validation workshops identify risks and provide recommendations to optimize business processes, system automation, system landscape and protection of investment. Senior Consultants are expected to resolve critical business process design issues and work closely with SAP development to provide the best practice and reference architecture to the customers.
- Required to support customer’s implementations, provide architectural guidance, and best practices for the business processes, ideas for improving customer productivity, providing the highest levels of customer satisfaction, and running an infrastructure that empowers customers to take advantage of new opportunities.
- Conduct deep root cause analysis with technical and programming skills, provides solutions and delivers services in very complex environments for specific fields/areas. The complex landscape can include On-premise systems, Public and Private cloud and triaging issues across the heterogeneous landscape. Lead critical customer escalation and drive critical issues to resolution. Through these activities SAP and COE builds a trusted advisor relationship with the customer. SAP COE provides a broad range of offerings to cover planning, implementation, operations, upgrades, and continuous improvement. You can ensure the optimum performance of SAP solutions
- and the maximum benefit to SAP customers.
- Builds up expert knowledge and develops support services for new products/components like Machine Learning and IoT and ramp-up solutions. Develops concepts for service/business processes/ product development. Provides knowledge transfer(internal/external)
**Skills / Competencies**
- Mandatory:
- At least 8+ years of SAP product Experience in one of the key areas such: SAP Transportation Management embedded in SAP S/4HANA or SAP SCM, SAP Logistics Business Network, SAP Global Track and Trace or Logistics.
- Well-developed customer focus and problem solving.
- Ability to work under pressure. Tolerance for ambiguity and ability to thrive in a highly dynamic environment. Must be a self-starter able to deliver high-quality content on a tight timeline.
- Outstanding presentation skills, ability to design, prepare and deliver high-impact presentations.
- Self-confident, communicative, and diplomatic character; strategic and analytical thinking; coordination and decision-making ability.
- Team player, proactive networking attributes, results, and execution focused, willing to learn.
- Ready to travel 30% for All Americas Region.
- Additional
- Technical and development experience in ABAP, Java, BOPF, SAP FPM, Cloud Foundry
**Language Skills**
- English - Mandatory proficient spoken and written as we will be supporting customers in all Americas region including LATAM and North America (US & Canada)
- Spanish - Mandatory
- Portuguese - Optional.
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 390421 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.