Remote Guest Experience Specialist
hace 1 semana
**About the job** **Corzly** is a leading virtual property management company that has accommodated over 50,000 guests across 7 countries and over 20 cities. We specialize in providing high-quality accommodations and excellent guest experiences. Our mission is to offer seamless, technology-driven property management solutions that maximize occupancy rates and ensure guest satisfaction. We uphold values of Honesty, Teamwork, Accountability, Curiosity and Positive Guest Experience - Always **Join our Team** Help us deliver five-star guest experiences to anywhere in the world. If you’re sharp, reliable, and people-smart — we want you on board. **Scope of Work**: Daily duties and responsibilities include, but are not limited to, the following: **Guest Communication & Support** - Respond promptly to guest messages within **5 minutes** during scheduled work hours, ensuring clear and professional communication. - Provide thoughtful and solution-oriented assistance, maintaining a friendly and welcoming tone. - Uphold "Positive Guest Experience Always" by anticipating guest needs, addressing concerns proactively, and ensuring a seamless stay. **Reservation & Booking Management** - Efficiently manage bookings, modifications, and cancellations, ensuring accurate guest reservations and addressing any concerns. - Proactively monitor platforms and internal systems, resolving issues and coordinating with platform support as needed. **Housekeeping & Maintenance Coordination** - Oversee daily checkouts and schedule necessary cleaning and maintenance. - Coordinate with cleaning and maintenance teams for urgent issues. - Log maintenance issues and ensure timely follow-up on resolutions. **Operations & Team Collaboration** - Ensure smooth handovers between shifts and maintain team alignment. - Utilize internal communication tools to track updates and resolve outstanding tasks. **Review & Reputation Management Lead** - Manage guest reviews across platforms, including responses, disputes, and follow-ups, while maintaining internal review records. - Identify and suggest process improvements to enhance reputation management and guest feedback strategies. **Issue Resolution & Claims Management** - Address guest concerns, process refunds per policy, and handle resolution cases. - File and track damage claims ensuring proper documentation and follow-ups. **Continuous Improvement** - Stay updated on industry best practices and trends through relevant resources. **Work Hours**: - **Work Schedule**: 7:00am - 3:30pm CST - **Availability**: Wednesday - Sunday (five days a week)
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Attorney Intake Specialist
hace 1 semana
Medellín, Colombia IM4U A tiempo completo**Attorney Intake Specialist - Legal Support (Remote)** **Description**: Are you a skilled communicator who thrives in fast-paced environments and enjoys helping others? We’re seeking a remote Attorney Intake Specialist to join our legal support team. You’ll be the first point of contact for individuals seeking legal assistance, guiding them through the...
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Workplace Experience Specialist
hace 2 semanas
Medellín, Colombia Holafly A tiempo completo**About the Role** Our **Workplace Experience**Specialist** will be responsible for managing the daily operations of Holafly's office in Medellín, ensuring a positive and productive environment. They will be responsible for managing office supplies, coordinating events, and maintaining the physical space to ensure the well-being of collaborators. **Key...
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Remote Vacation Experience Coordinator
hace 3 semanas
Medellín, Colombia Xperience Xscape Travels A tiempo completoAbout the Role: Xperience Xscape Travels is hiring an entry-level Remote Vacation Experience Coordinator to help clients with trip planning, booking updates, customer support, and travel coordination. No prior experience is required — full training provided. This is a great opportunity for anyone who enjoys travel, customer service, and flexible remote...
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Remote Vacation Experience Coordinator
hace 5 días
Medellín, Colombia Xperience Xscape Travels A tiempo completoAbout the Role: Xperience Xscape Travels is hiring an entry-level Remote Vacation Experience Coordinator to help clients with trip planning, booking updates, customer support, and travel coordination. No prior experience is required — full training provided. This is a great opportunity for anyone who enjoys travel, customer service, and flexible remote...
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Remote Travel Specialist
hace 4 horas
Medellín, Colombia Hjbtravels A tiempo completoAs a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges...
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Social Media Specialist
hace 7 días
Medellín, Colombia BairesDev A tiempo completoAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Social Media Specialist at...
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Help Desk Specialist
hace 7 minutos
Medellín, Colombia SkyTab Solutions A tiempo completo**WE'RE HIRING A HELP DESK SPECIALIST** Are you a **tech-savvy problem solver** who loves troubleshooting and keeping systems running smoothly? Do you thrive in a fast-paced environment where **efficiency and customer support** go hand in hand? At **SkyTab Solutions**, we seek a **Help Desk Specialist** with an **IT background** to provide top-notch...
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Human Resources Specialist
hace 1 semana
Medellín, Colombia Corporate Stays A tiempo completoJob Title: People Operations Specialist (HR Specialist) Freelance Full time Remote About Us: For over 15 years, Corporate Stays has been the trusted leader in providing exceptional temporary housing solutions across Canada. We specialize in premium, fully furnished residences that cater to the unique needs of professionals, families, and individuals in...
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Remote Travel Client Experience Representative
hace 4 horas
Medellín, Colombia Live the Dash Travel A tiempo completoJob Description Live the Dash Travel is seeking a Remote Travel Client Experience Representative to support clients throughout their travel journey—from initial planning and booking to post-trip follow-up. This role is ideal for someone who is passionate about travel, customer service, and delivering exceptional client experiences in a fully remote...
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Provider Intake Specialist
hace 2 semanas
Medellín, Colombia OperationsArmy A tiempo completo**Job Title**: Provider Intake Specialist **Location**: Fully Remote **Role Summary**: We are seeking a detail-oriented and proactive **Healthcare** **Provider Intake Specialist** to support onboarding, sales, and documentation workflows. This role requires excellent written communication, strong organizational skills, and the ability to follow structured...
