Operations Coordinator

At Kiwibot we are building the largest robotic last-mile delivery network to support operations in several environments from college campuses to cities across the US, Middle East & Asia. We believe that the future will be powered by clean and effective technological solutions and that everyone should have the access to receive anything at a low or no cost.

As an Operations Coordinator, you will have the opportunity to be part of our Kiwibot U Startup Program, a **4 to 6-month international program **that seeks to empower **young Colombian talent **and give them the **opportunity to have their first work experience **in a tech startup. You will have the chance to **know Kiwibot inside out **and **experience the real tech startup environment **through **intensive training and exposure **.

**Location**:Medellín, the United States, the Middle East or Asia.

The program is a theoretical-practical (20/80) experience in which you will understand the primary traits needed to thrive in a fast-paced startup like Kiwibot. It is divided like this:

- Introduction to Kiwibot and training (1-3 weeks)
- On-field intensive training (15-20 weeks)
- Experience debriefing (1-3 weeks)

Time off (according to colombian labor law)

The exact duration of each section is an estimate and can change during the curse of the program.

**What does a day of intensive training look like?**
- Prepare the robots and make sure they are working well before and after operations.
- Do Daily, weekly, monthly and quarterly reports.
- Build a launch plan and budget for each new site you're launching to operationalize a fleet of robots in a matter of weeks.
- Continually innovate on launch playbooks to help scale our other cities.
- Drive initial adoption of the service through launch marketing campaigns in close coordination with our partners as well as our Central Operations team.
- Be an operations point-of-contact for our partner POCs and other stakeholders for tactical actions.
- Work cross-functionally with our Operations, Business Development and Engineering tactical teams to streamline processes and tactics.
- Have an owner mentality on all performance KPIs for a best-in-class robot delivery service for your site/s.

**If you are chosen to be a Campus Coordinator the intensive training program will include**:

- Deployment and Undeployment processes (material check).
- Campus engagement activities to achieve greater brand recognition.
- Accompany robots with accidents, technical problems or stuck robots.
- Accompany the restaurants before the start of each operation, in order to ensure that the platforms and the delivered implements are working properly.
- Monitor which robots enter the operation each day:

- Ensure that the robot fleet is complete and in good condition taking into account the campus inventory.
- Check that all robots have inner bags.
- Ensure that the robots have their personalized numbering Sticker.
- Ensure that robots have Contact Stickers (state laws) and general information (no recording).
- Rescue of robots if necessary.

**This job might be the right one for you if you are**:

- Fluent English speaker and writer.
- Highly adaptable and resilient.
- Resourcefulness.
- Have problem-solving and decision making skills.

**Perks & Benefits for completing the program**

Once you finish the program and meet the minimum performance criteria, you will receive:

- A completion certificate of the program.
- A recommendation letter from Kiwibot for you to use as a reference with other companies.
- Priority on our HR selection processes whenever we open new positions in the company.
- Access to Platzi so you can keep developing your skills even further.
- International Experience.
- Being part of a Tech startup.
- Learn about robotics and business

This is your chance to join this amazing company and deliver emotions around the world.

APPLY NOW