Bilingual Sales

About the Company
We are supporting a fast-scaling B2B SaaS company serving field-service businesses (e.g., construction, maintenance, and other on-site operations). The business operates in a high-velocity environment where inbound interest, demos, follow-ups, and customer communication must be handled with speed and consistency.
The cofounder needs a high-caliber operator who acts as a true extension — someone who increases leverage, protects focus, and makes sure nothing slips. The Role (Read Carefully) This is an execution-heavy role for someone who can run day-to-day communication, follow-up systems, and operational support with high ownership. You are here to:
- Remove friction from leadership
- Drive consistent follow-through in HubSpot
- Keep outreach and follow-ups moving daily
- Support scheduling and coordination without back-and-forth
- Communicate clearly in English and Spanish:
- Move fast, stay organized, and take initiative What You’ll Own 1) Executive Leverage
- Own inbox management (Gmail): triage, organize, draft responses, and keep threads moving
- Own calendar management: scheduling, rescheduling, confirmations, time zones, reminders
- Track commitments and ensure follow-through (no dropped balls)
- Draft internal and external messages on behalf of leadership when needed
- Protect leadership time aggressively by filtering, summarizing, and prioritizing You don’t wait to be told what matters. You anticipate. 2) CRM Ownership & Follow-Up Execution (HubSpot)
- Maintain HubSpot hygiene daily: contacts, deals, notes, tasks, pipeline stages
- Execute follow-up workflows: reminders, sequences, next steps, and meeting confirmations
- Ensure inbound leads are responded to quickly and consistently
- Track outcomes and make sure every lead has a clear next action
- Keep leadership updated with simple, structured pipeline snapshots You’re not setting a sales strategy — you’re increasing execution and consistency.
- Support outreach list building and organization
- Track replies and ensure no conversation goes cold unintentionally
- Coordinate meeting booking and handoffs once prospects respond 4) Stripe Support & Payment Coordination
- Support basic Stripe workflows such as:
- checking payment/subscription status
- pulling transaction details
- assisting with invoice/payment follow-ups
- escalating issues with clean context and screenshots when needed
- Maintain structured records so finance/payment questions don’t become chaos You won’t be doing accounting — you’ll be supporting operational payment clarity. 5) Calling & Bilingual Communication (Spanish + English)
- Make calls for follow-ups, scheduling, confirmations, and outreach when required
- Communicate clearly and professionally in Spanish and English (spoken + written)
- Keep calls concise, confident, and outcome-focused
- Handle basic objections calmly and route complex issues appropriately The Intangibles (Non-Negotiable) This role will fail without the right mindset. We are looking for someone who:
- Has a real internal drive to win
- Takes initiative without being chased
- Follows up until outcomes are achieved
- Moves fast and communicates clearly
- Operates independently and stays accountable
- Solves problems instead of escalating everything
- Writes clean messages and gives structured updates
- Is reliable in EST hours If you need reminders to follow up, this is not your role. If ownership is natural to you — this is. Our Values These are not slogans — they’re the operating system.
- Extreme Ownership — you own outcomes, not just tasks
- Speed — respond fast, execute fast
- Clear Communication — silence creates problems; you speak up early
- Discipline — consistency beats motivation
- Integrity — do the right thing even when no one is watching What We’re Looking ForRequired
- 2+ years in Executive Assistant / Operations / Sales Support / Customer Ops roles
- Strong experience with:
- Gmail:
- Slack:
- Google Calendar:
- HubSpot (or similar CRM with ability to ramp fast)
- Fluent Spanish + English (spoken and written)
- Comfortable making calls (follow-ups, scheduling, outreach)
- Highly organized, structured, and detail-driven
- Able to work EST hours (minimum 5-6 hour overlap; full EST preferred) Strongly Preferred
- Experience supporting a founder / senior operator
- Experience in B2B SaaS, field-service industries, or high-velocity environments
- Familiarity with Stripe or billing/payment workflows
- Comfortable building basic SOPs/templates and improving process over time What This Role Is
- High responsibility
- Execution-driven
- Fast-paced
- Visibility-focused
- Growth-oriented What This Role Is Not
- A passive admin job
- A “do tasks when asked” role
- A place to coast
- A low-accountability environment Why High Performers Like This Role
- Direct exposure to