QA / Testing Lead

**Company Description** Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?**

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

We are looking for an experienced QA Lead to create and implement automated testing frameworks, identify opportunities for automation, and manage manual testing processes. The role involves developing comprehensive test strategies, defining best practices, and establishing quality metrics. The QA Lead will oversee test execution, manage risks, and ensure thorough documentation and communication of test results. Strong leadership skills and a commitment to high-quality standards are essential.
- Create automations for release testing, new enhancements, & regression testing.
- Automation: Identify opportunities for test automation and lead the implementation of automated testing frameworks and tools to increase efficiency and coverage.
- Manual testing: Identify and advise when manual testing is required. Define the process, qualifications, test scripts.
- Creates proper peer review. Efficiency gains for architects, administrators, developers.
- Test Strategy Development: Develop, implement, and maintain comprehensive test strategies and plans that align with project requirements and company objectives.
- Define best practices
- Create testing playbook, standards, and testing automations.
- Establish results output
- Risk Management: Identify, assess, and mitigate risks related to software quality. Develop contingency plans to address potential issues.
- Quality Metrics: Define, track, and report on quality metrics and key performance indicators (KPIs) to measure the effectiveness of QA processes and drive continuous improvement.
- Test Execution and Reporting: Oversee the execution of test plans, including functional, regression, integration, performance, and security testing. Ensure thorough documentation and communication of test results and defect reports.

**Qualifications**
- Automation: Identify opportunities for test automation and lead the implementation of automated testing frameworks and tools to increase efficiency and coverage.
- Manual testing: Identify and advise when manual testing is required. Define the process, qualifications, test scripts.
- Create proper peer review. Efficiency gains for architects, administrators, developers.
- Test Strategy Development: Develop, implement, and maintain comprehensive test strategies and plans that align with project requirements and company objectives.
- Define best practices
- Create testing playbook, standards, and testing automations.
- Establish results output
- Risk Management: Identify, assess, and mitigate risks related to software quality. Develop contingency plans to address potential issues.
- Quality Metrics: Define, track, and report on quality metrics and key performance indicators (KPIs) to measure the effectiveness of QA processes and drive continuous improvement.
- Test Execution and Reporting: Oversee the execution of test plans, including functional, regression, integration, performance, and security testing. Ensure thorough documentation and communication of test results and defect reports.

Technical Skills:

- Advanced understanding of Software Development Lifecycle (SDLC).
- Programming skills in a test automation framework, API testing tools; Playwright, Selenium, RSAT, etc.
- Basic knowledge of programming languages; Javascript, Python, C++, C#
- Experience with various test management tools.
- Strong grasp of Agile development practices.
- Proficient in logging and managing defects in a bug tracking system.
- Fundamental understanding of SQL data base management.
- Comprehensive use of version control and git.

Soft Skills:

- Analytical thinker, break down complex systems to identify issues and vulnerabilities
- Appetite for process development and documentation
- Problem solver, able to collaborate with developers to understand issues. Knowing what questions to ask and when to ask them.
- Strong written and verbal communication skills. English proficiency a must.
- End User empathy. Balance technical skills with end user POV.
- Continuous learner, staying updated with the latest technology, tools and industry trends.
- Well organized, ability to manage priorities in an elastic but productive manner. Effective time management.

Additional requirements:

- Strong English written and verbal skills.
- Re