Legal Back Office Junior Administrator

hace 3 horas

Bogotá, Colombia Infobip Ltd A tiempo completo

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The Legal Back Office Junior Administrator works as part of the legal operations team, carrying out regular tasks associated with legal processes and tools. Under the close supervision of senior team members, they deliver outputs in a timely and organized manner. The Legal Operations Associate assists in the implementation of new tools for the Legal department, ensuring their proper usage, appropriate data collection, reporting, and the implementation of improvements. They focus on configurations and administrative activities, as well
as the maintenance and upgrades of tools supporting legal processes.

Job Description
- Perform hands-on configuration, administration, maintenance, and upgrades of tools supporting legal processes (e.g., Conga CLM).
- Support activities and teams to deliver flexible and scalable solutions.
- Assist in developing detailed documentation for tool usage.
- Provide technical and end-user troubleshooting, bug fixes, and enhancements.
- Handle essential administrative functions including user account maintenance, reports, and dashboards, workflows and other routine tasks.
- Participate in collaboration with process stakeholders and work on business process analysis.
- Assist in transferring user requirements into technical language and platform functionalities.
- Assist in the education and training of new users.
- Work closely with legal members worldwide and other teams participating in legal processes or IT teams maintaining and integrating tools used within IT system.
- Assist in projects, initiatives, and working groups, proposing actions and measures in line with company objectives.
- Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._

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