Director, Customer Success

The Impact of this role to Coupa: The Director of Customer Success Management will lead and scale our customer value team in our Regional Hub supporting Americas customers. In this critical leadership role, you will be responsible for leading execution of the programs, processes, and methodologies that drive ongoing value realization, adoption and...

We are looking for a Director of Customer Experience to rebuild and own our customer support and retention function from the ground up. Customer service is currently highly manual and overloaded, and we need a senior leader to design the strategy, build the team, and implement the systems that deliver an exceptional, scalable customer experience across...

The Impact of this role to Coupa: The Director of Customer Success Management will lead and scale our customer value team in our Regional Hub supporting Americas customers. In this critical leadership role, you will be responsible for leading execution of the programs, processes, and methodologies that drive ongoing value realization, adoption and...

The Impact of this role to Coupa:The Director of Customer Success Management will lead and scale our customer value team in our Regional Hub supporting Americas customers. In this critical leadership role, you will be responsible for leading execution of the programs, processes, and methodologies that drive ongoing value realization, adoption and...

DescriptionWe are looking for a Director of Customer Experience to rebuild and own our customer support and retention function from the ground up. Customer service is currently highly manual and overloaded, and we need a senior leader to design the strategy, build the team, and implement the systems that deliver an exceptional, scalable customer experience...

DescriptionWe are looking for a Director of Customer Experience to rebuild and own our customer support and retention function from the ground up. Customer service is currently highly manual and overloaded, and we need a senior leader to design the strategy, build the team, and implement the systems that deliver an exceptional, scalable customer experience...

Location: Remote Position Department: Customer Success Reports To: Director, Customer Success Job Summary As a Customer Success Manager at CINC, you will be the face and voice of our company, managing customer relationships like a business. Your primary goal is to maximize customer satisfaction, minimize costs, and promote customer growth and adoption of...

As the Director of Customer Success you will formulate and oversee the strategy, planning and execution of the organization’s overall customer operations across the entire customer journey. You will lead an international Support contact center and an Account management team that is spread across multiple jurisdictions and time zones and connects with...

Sobre el Rol En Celes, el éxito de nuestros clientes es nuestro motor. Como Customer Success Specialist, tu misión será garantizar que nuestros usuarios saquen el máximo provecho de nuestra tecnología. Serás el responsable de asegurar una adopción profunda del producto y construyendo relaciones sólidas a largo plazo. Este cargo forma parte...

Your Role: The Customer Success Manager executes foundational customer success strategies to ensure customer satisfaction, drive product adoption, and help customers achieve their business goals. This role focuses on building and maintaining strong customer relationships, providing proactive support, and driving measurable outcomes such as improved customer...