Medical VA

Job Details Job Title : Medical VA Job ID : ATUNIC1 Industry : Healthcare Location : LATAM Job Status : Full Time Work Schedule : 9am - 6pm MST Salary : $7 - $9 per hour Target Start Date : ASAP Role Overview We are looking for a dedicated, bilingual (Spanish) Medical Administrative Assistant to support a compassionate, patient‑centered palliative care and hospice practice. The organization focuses on helping individuals navigate serious illnesses while maintaining dignity and quality of life. This long‑term, full‑time position allows crew to work closely with clinical staff to improve efficiency and patient care continuity. Key Responsibilities Patient Referral & Data Management Input new patient referrals into the EMR system promptly and accurately. Enter and verify patient demographics, medical history, and medication lists. Update and maintain insurance information within the EMR. Verify insurance and obtain prior authorizations. Obtain medical records from referral sources to ensure continuity of care. Conduct follow‑up calls with patients to verify and update records as needed. Communication & Coordination Serve as the first point of contact for patients, families, and referral sources. Maintain professional communication with hospitals, facilities, and community agencies. Coordinate with the clinical team to ensure smooth transitions between palliative and hospice care. Participate in patient communication follow‑ups (e.g., checking on well‑being, confirming appointments). Outreach & Relationship Building Proactively reach out to facilities and potential partners to introduce the organization’s services during slower periods. Represent the company professionally and accurately in all communications. Language & Interpretation Support Provide real‑time Spanish‑to‑English interpretation during virtual or phone consultations when necessary. Assist in communicating care plans and information to Spanish‑speaking patients and families in a compassionate, culturally sensitive manner. Documentation & Reporting Record all communications and updates in the EMR accurately and in a timely manner. Alert the medical team immediately about any urgent or sensitive patient issues. Maintain confidentiality and adhere to HIPAA‑compliant standards at all times. Qualifications & Skills Fluent in English and Spanish (verbal and written). Experience working in a healthcare or medical administrative setting, preferably in internal medicine, palliative care, hospice, or related services. Proficiency with EMR/EHR systems (training will be provided). Strong data entry and organizational skills with exceptional attention to detail. Excellent interpersonal and communication skills, with a compassionate, patient‑centered approach. Important C1 English level is required; selected candidates must speak strictly in English during their whole shift. Please submit your resume and an audio recording in English. Watch the quick Loom video on how to get hired: #J-18808-Ljbffr