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Overview We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. We celebrate diversity and are an equal opportunity employer. This is a Hybrid position in Bogotá, Colombia. Sutherland is seeking an experienced Integration Engineer to deliver the technical aspects of product deployments for NICE Systems' customers. This is a technical consulting role with direct interaction with customers to understand their business data and to design and implement solutions to integrate the data with the NICE Performance Management Application. NICE Integration Engineers also design and develop end-user functionality such as forms, workflows and reports for customer implementations. Responsibilities Implement custom deployments of the NICE product suite for clients Integrate NICE's applications with other enterprise systems and data sources using ETL, XML, and scripting languages Work closely with the customer and NICE Client Services team on all technical aspects of a NICE deployment, including data mapping, form and workflow design and implementation, and report design and implementation Collaborate with other NICE Integration Engineers to share best practices and knowledge Qualifications Our most successful candidates will have strong technical and analytical skills In-depth knowledge of data handling and SQL Integration experience with enterprise software Excellent organizational skills and the ability to set own task lists and timelines Excellent verbal and written communication skills and ability to work in a team Demonstrated ability to communicate across technology and business boundaries Bachelor's degree in computer science (or equivalent) Responsibilities: Implement custom deployments of the NICE product suite for clients Integrate NICE's applications with other enterprise systems and data sources using ETL, XML, and scripting languages Work closely with customer and NICE Client Services team on all technical aspects of a NICE deployment, including data mapping, form and workflow design and implementation, and report design and implementation Work with other NICE Integration Engineers to share best practices and knowledge Provide input to NICE’s Product Management group on how to enhance future products Additional Information Contact center technologies, WorkForce Manager/Management, CRM or Business Intelligence experience Cloud technologies and certifications Telephony (ACD, IVR, etc.) experience and knowledge Hardware platforms & Virtualization Vertical market selling experience including Banking, Insurance, Telco, Healthcare, Travel, and others Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. #J-18808-Ljbffr
