Remote Retention Specialist: Salvage
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
Porch Group in Colombia is seeking a Retention Specialist to handle customer cancellation requests, respond to inquiries, and resolve service concerns in a timely, professional manner. The role emphasizes delivering exceptional customer service while building and maintaining positive relationships to support ongoing business retention.
You will manage the entire retention/cancellation process, review cancellations to salvage accounts, and coordinate with the claims department to resolve issues.